South Western Sydney Local Health District serves nearly 1 million people in a rapidly growing area of Sydney. Currently 250-300 families a week are moving into the region and with a growing population, the health district requires well executed strategy and delivery of healthcare to the population.

Ahead of Australian Healthcare Week 2020 South Western Sydney Local Health District's Executive Director of NUrsing and Midwifery Sonia Marshall highlights the mission of delivering Safe Quality Healthcare at all times. In-time patient feedback is important and the SWSLHD has implemented a system called "My Experience Matters" to give near immedidate response from patients on their level of care, whilst they are still on site at the hospital.

The aim of the initiaitve is to quickly identify bad experiences that could be rectified. The Cambelltown region in SW Sydney is the size of Canberra and the healthcare leaders are doing regular staff and patient rounds to ensure risks and issues are quickly identified. Sonia speaks about the strategy requiring some of the culture considerations needed within the workforce. Over the next 5 years, there will be 7 safety essentials implemented in healthcare delivery. Leadership development will also be paramount to deliver good quality and safe healthcare.

Join Sonia at the FREE TO ATTEND Nursing and Midwifery Event running at Australian Healthcare Week on the 25-26 March 2020 where she will be leading a session on nursing leadership and culture. Accredited by the Australian College of Nursing, the free Nursing and Midwifery event offers attendees 12 CPD points and two days of learning and networking opportunities.

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