Chief Executive Officer
Aged Care Plenary Day Two: Wednesday, 24 July 2019
Wednesday, July 24th, 2019
9:40 AM CAMPFIRE SESSION: Let’s Reflect on the Ups and Downs and Implications of the Royal Commission
In response to the Royal Commission that raised customer experience and quality of care as key areas for improvement, Benetas reviewed their Next Generation Strategy Plan to align with the Commission’s agenda. In the following months, Benetas has reflected on their experience and lessons learnt and considered how key areas raised by the Commission will impact their organisation moving forward.
This session is designed to drive your own learning by giving you the opportunity to share experiences, discuss challenges and ask the right questions in an interactive discussion group format:
- How you’ve dealt with the Royal Commission so far and could you have done things differently?
- What do you see as key areas emerging vs. what outcomes do you wish for and why?
- What are the implications of the outcomes for your own organisation?