The Royal Commission into aged care raised customer experience and quality of care as key areas for the industry to improve on. In response to this, Benetas reviewed their next generation strategy plan to align with the Commission’s agenda. In the following months, Benetas has reflected on their experience and lessons learnt and considered how key areas raised by the Commission will impact their organisation moving forward.
In this interactive campfire session, Sandra Hills will guide you through the Benetas journey and how this process can be applied within your own organisation.
This session is designed to drive your own learning by giving you the opportunity to share experiences, discuss challenges and ask the right questions in an interactive discussion group format:
How have you dealt with the Royal Commission so far and what could you have done differently?
What do you see as the most pressing areas improvement in aged care and why?
What are the implications of the royal commission outcomes for your organisation moving forward?
Check out the incredible speaker line-up to see who will be joining Sandra.
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