18 - 19 June, 2019 | Sir Stamford Circular Quay, Sydney, NSW

Samantha Abeydeera

Chief Operating Officer

Check out the incredible speaker line-up to see who will be joining Samantha.

Download The Latest Agenda

Conference Day One: Tuesday, 18th June 2019

Tuesday, June 18th, 2019

3:10 PM Driving Customer Innovation through Engaging the Frontline

  • Building effective change management strategies into an innovation-focused workforce planning process
  • Improving engagement through developing coaching, reward and recognition programs to empower staff in their roles to help with future performance and workforce growth
  • Designing for the future: How engagement and change management are essential to attracting and retaining talent when roles change