Logan Emergency Department is the 4th busiest ED in AUS and yet only the 56th largest hospital in the country - this brings with it a constant struggle to manage care flow. Access is also challenge with over 106,000 patients being served around the year across 170 beds. Emma is leading the practice improvement effort at Logan ED with a focus on leveraging analytics and data to inform models of care and bring change to this situation. Her role is all about telling the Logan ED story through data solutions, dashboards and models which unite the understanding of risks, challenges, KPIs and metrics right from the executive leadership team to the nurse. In this talk, she’ll show us how she’s brought data to life to make a tangible impact on patient outcomes.

• A look at the dashboards and reports powering a clear, simple understanding of the Logan ED’s performance and “health”
• Changing the conversations around risk and safety – building awareness and driving models of care improvements through data-led insights and escalations of incidents
• Building a strong governance mechanism for trust in data assets and sources
• Upskilling staff to develop capability & skills – making business practice improvement a core skill for health staff