06 - 08 December, 2016 San Diego, CA » View Event » View Brochure
23 - 25 January, 2017 New York, NY » View Event » View Brochure
23 - 25 January, 2017 London, UK » View Event » View Brochure
25 - 26 January, 2017 Frankfurt, Germany » View Event » View Brochure
31 - 01 February, 2017 Amsterdam, Netherlands » View Event » View Brochure
05 - 08 February, 2017 Kuwait » View Event » View Brochure
07 - 09 February, 2017 Houston, TX » View Event » View Brochure
27 - 01 March, 2017 San Diego, CA » View Event » View Brochure

See how Maersk Tankers used a BPM approach to overcome challenges in optimizing their P2P process and managing change. BPM enables you to engage the three most integral parts of your organization - people, process and technology. BPM, as the cornerstone of business transformation, reliably improves customer satisfaction, increases efficiency and ultimately profitability, making it an essential tool for the implementation of Shared Services projects. .
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In this webinar, Sonia Lemaire, responsible for the P2P Contact Centre, will explain how one of the world's largest banks turned about its supplier relationships by establishing a single Point of Contact, and thus relieving Accountants of repetitive, mundane tasks. Today at SocGen, Finance staff dedicate their time to the things that really matter. Join this webinar to find out how you can benefit by upgrading your P2P process.
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IBM Watson Virtual Agent is the premier cognitive customer engagement platform. It is an industry pre-trained Natural Language Understanding for cross industry customer service. With the use of IBM Watson’s new Conversation API, Watson Virtual Agent can understand customer service focused dialog across a range of complex requests. Additionally, the Conversation tooling and dashboard make it very easy to build a solution with little to no programming experience required.
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The pharmaceutical industry faces various challenges currently including increased regulatory scrutiny, the need for greater access to data, as well as significant cost drivers. In this webinar, attendees will discover an entirely new, fully-integrated, end-to-end temperature monitoring technology for Good Distribution Practices in the pharmaceutical supply chain.
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General Dennis L Via, Commanding General, U.S. Army Materiel Command, discussed the procurement plans and challenges for the US Army in the coming year at International Armoured Vehicles.
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In this video, we take an inside look at how nib Health Funds, Baskin Robbins and Australia Post are integrating digital into their customer experience strategies, and the impact it is having on overall customer satisfaction ratings for each organisation.
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Widespread unemployment. Growing income equality. Poor quality of life. This is the brave new world that Julia Kirby, Editor at Large of the Harvard Business Review and Thomas H. Davenport, Professor of IT & Management at Babson College and Research Fellow at MIT, have been contemplating as they research their upcoming book, which will address the impacts of technology on the workforce.
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Richard Wallace is the Director of Transportation Systems Analysis at the Center for Automotive Research. He talks with John McElroy about when autonomous cars will be available to real consumers and what they will cost. Wallace asks: what premium would you pay for a car that can never crash?
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A panel discussion on best practices in intermarrying various critical equipment, determining and incorporating integration priority levels, and testing for and identifying non-obvious failures caused during integration. With Paul Cummings, Principal at Honda Research Institute, Hakan Sivencrona, Functional Safety Manager/Lead System Engineer at Delphi, and Rob Gee, Head of Product Management, Software and Connected Solutions at Continental.
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Lina Maria Palacios, Manager of Finance, SSC, Latin America Performance at Teva Pharmaceuticals, and speaker at the approaching Summit, discusses tips and strategies for emerging companies regarding outsourcing, and opening single versus multi-function centers.
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With last year's event held in Dublin, Ireland, Rear Admiral Mark Mellett of the Irish Defence Forces (and the conference chairman), explained to Defence IQ the reasoning behind the introduction of the new Samuel Beckett-class OPVs in this podcast. He also discussed the construction of the vessel with an eye towards climate change, cost-efficiency in a complex maritime environment, meeting emerging threats, and revealed his key to working effectively with industry partners and shipyards.
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Tom Briscoe, Senior Principle Strategist of Technology and IP at cancer diagnostics technology company Dako, discusses how to use trademark to complement patent strategy, with reference to the Apple approach, the "fire analogy" to explain the evolution in patent strategy: "Fire can now be used to heat up two different metals to create a stronger alloy...to help things grow.", using IP to establish compatibility, co-operability and interoperability, the credence he gives to secrecy and being first to market, and balancing the need to protect IP, and getting Dako's life-saving products to as wide of a market as possible
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What Others Are Saying

An excellent tool for business, very interesting case studies, good knowledge sharing. Super event!
MEHENNA AOURANE,
BOMBARDIER TRANSPORT

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