16th Annual Field Service Management Summit - Event Guide

The Future of Field Service Starts Here

Field service is evolving faster than ever — and the Field Service Management Summit Australia (FSM) remains the leading event where industry leaders connect to shape what’s next. The FSM 2026 agenda is currently in development and will be released soon. Get ready for an even bigger and more transformative experience showcasing the latest strategies, technologies, and best practices driving operational excellence and customer-first innovation.

At FSM 2026, you can expect deep-dive discussions and case studies on:

• Service transformation and customer-centric excellence
• Workforce optimisation and leveraging AI, data, and technology
• Commercialising service operations to drive revenue growth

Join senior service, operations, and technology leaders at Royal Randwick Racecourse, Sydney, and be part of Australia’s #1 Field Service Management Summit as we explore how innovation, data, and people are redefining the service landscape.

26 - 27 August 2026 | Royal Randwick Racecourse, Sydney, Australia