THE HEALTHCARE HUB FOR QUEENSLAND
28 June 2023 | Virtual Event

Jessica Cheers

Experience Design Fellow | Healthcare Improvement Unit Clinical Excellence Queensland

Patient Experience, Safety and Quality Summit Day One: Tuesday, 28 June 2022

11:00 AM ThinkTank: How Can We Generate Evidence-Based Impact From Co-Design and Consumer Engagement? – Dos and Don’ts

  • What does co-design mean to you? What is the difference between co-design and “great” co-design in your opinion?
  • Can you share examples of where you’ve seen co-design done well and the impact it created? 
  • Let’s look at consumer advisory committees/groups – what does it take to succeed here and what opportunities are you working on? What challenges are you thinking about to ensure these committees bring value to our health system?
  • How are you looking to improve measurement of impact and value from consumer engagement?
  • How can we build confidence among clinicians and the workforce to drive value from co-design and consumer engagement?

Panellists

2:30 PM Beyond Consultation: Creative Methods for Engaging Consumers and Clinicians in Co-Design

The language of co-design is being tightly woven into the fabric of healthcare improvement. However, “true” co-design remains somewhat elusive, leading to approaches that are more consultative than deeply collaborative. This talk will focus on the design of co-design, exploring creative, playful, and immersive methods that can be used to create space for rich discussions and creative co-production in healthcare.

This exploration will be led by Jessica Cheers - an experience designer, design educator, PhD candidate and play enthusiast. Jess has spent the last year with the Healthcare Improvement Unit (HIU) as their first embedded Design Fellow, and was previously part of the HEAL Bridge Lab connecting QUT designers with health professionals across the state, adapting design methods to diverse healthcare contexts. She will draw on examples from her work and research at the intersection of design and healthcare, as well as speaking more broadly to the importance of these rich interdisciplinary collaborations in crafting meaningful, sustainable and reimagined healthcare experiences.

Check out the incredible speaker line-up to see who will be joining Jessica.

Download The Latest Agenda