West Moreton is widely recognized across Australia as a leader around its philosophy, culture and approach towards virtual care. Leading innovation not only through telehealth but also through complex virtual remote monitoring platforms and solutions, the health service is on a journey to sustainably harness value from virtual models of care – and the best part of this, nurses have been at the heart of this innovation. In this talk, Shannon, who has spearheaded West Moreton’s virtual care agenda since 2016 will share with you:

• How West Moreton’s nurses champion and continue scaling its virtual care agenda since 2016
• Why its important to view virtual care as a service re-design project rather than a bolt on service
• Understanding the resourcing and cultural challenges with building sustainable virtual care applications
• Measuring health value for patients (satisfaction and care outcomes) and the health service (efficiencies) through rich data collection