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Multichannel Analytics -- You Can't Leverage The Technology Without People and Process

In this session, Roger Lee will share his insights into building the necessary resource and process infrastructure to successfully leverage multichannel analytics within -- and beyond -- your contact center.
» Full Webinar

How Low-Code Apps are Driving Digital Transformation

Delivering a 21st Century digital business experience to customers and employees requires an influx of new innovative business apps. In this webinar, Forrester Vice President John Rymer will use new research data to explain how slow and costly development approaches are inhibiting business transformation. Lizzie Epstein, Appian's Director of Application Platform Marketing, will give an overview of how Appian helps IT and the business rapidly evolve to a digital future.
» Full Webinar

Transforming Workflow Execution & Data Management from Research to Development to Operations

This webinar, the first of a four part series, will explore the discoveries of IDBS on how to transform research, development and operations by using a foundation of scientific data management combined with R&D&O process optimisation. IDBS has found that the steps organisations employ are very similar and it will share what these steps are and how to manage risks, change and barriers during this process. Other topics to be discussed include how to measure the impact of the new systems to ensure ROI and what the typical benefits are to scientists, group heads and senior business leaders.
» Full Webinar

Three Reasons Integrated Asset Performance Management (APM) Improves Return On Capital Investment

This session explores the asset performance drivers from various stakeholder points of view and presents an integrated view of the asset performance management work process across both maintenance and operations. It also shows how asset information is shared between supporting functions thus improving business decisions both tactically and strategically regarding the life cycle investment in fixed assets.
» Full Webinar

Content Marketing Initiatives: An Interview with Time VP of Content Marketing, Newell Thompson.

Newell Thompson, VP of Content marketing at Time, Inc., discusses content marketing initiatives.
» Full Video

Coastal and Maritime Surveillance Africa 2014 Keynote Speech

Rear Admiral Geoffrey Mawuli Biekro, Chief of Naval Staff, Ghana Navy, gives a keynote speech at the inaugural Coastal and Maritime Surveillance Africa Conference
» Full Video

15th Annual European Shared Services & Outsourcing Week On Demand

The 15th Annual European Shared Services & Outsourcing Week is Europe’s premiere conference dedicated to the shared services and outsourcing industry. Gathering over 500+ practitioners, GBS leaders, analysts and industry experts, the show provides the ideal platform for meaningful benchmarking, networking and learning through interactive shared service center (SSC) site tours, in-depth shared services implementation workshops, and plenary and round table sessions led by SS&O senior practitioners.
» Full Video

PEX Week 2015 On Demand

PEX Week is the event that unites Process Professionals to address the Drive to Performance Excellence. The event takes a practical and strategic look at how to build process at the heart of your business strategy, creating the ultimate process partnership by marrying tested methodology and excellent technology and achieving an agile organizational structure.
» Full Video

Rebuilding Iraq: A Local Content Policy To Regenerate a Nation

In this exclusive podcast, Oil & Gas IQ speaks with George Sarraf, Partner at Strategy& about his work in constructing a local content framework for post-dictatorship Iraq.
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Audio Podcast: Vice Admiral DJ Ezeoba, Nigerian Army on Maritime Security

Download this rare podcast delivered by Vice Admiral DJ Ezeoba, Chief of Naval Staff and Rear Admiral AA Osinowo, Director Project Implementation Monitoring and Evaluation Directorate of the Nigerian Navy. Delivered at OPV Middle East 2012, both admirals explain the complex and groundbreaking efforts the Nigerian Navy is undertaking to reduce the maritime security problem in the Gulf of Guinea.
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How Will You Advertise? Claims Substantiation & Cosmetics Regulation

Dr. Theresa M. Callaghan, Director, Callaghan Consulting International has over 20 years experience in the global skin care industry. In this interview, she discusses the future implications of the inclusion of claims substantiation in the Cosmetic Products Regulation, and how she sees the organics industry evolving in light of the rules around claims. Callaghan also shares her insights on the challenges for SMEs and why she thinks the new regulation is a good thing for the industry.
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Moving Finance from Data and Reporting to Analytics and Results

Todd Dooley, VP of Finance with H&R Block, shares his experiences leading finance transformations at Fortune 1000 companies. He touches on the fundamental building blocks of transformations, the role analytics play, and moving Finance teams from data and reporting to analytics and results.
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