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Top Conferences
NCW 2010: Network Enabled Operations
January 25 - 28, 2010 · Hyatt Regency Crystal City, Arlington, VA
5th Annual Call Center Summit
January 26 - 29, 2010 · Gaylord Palms Hotel, Orlando, FL
7th Insurance Linked Securities Summit 2010
January 27 - 29, 2010 · New York City, NY
8th Cold Chain Management & Temperature Control Summit
February 23 - 25, 2010 · Westin Harbour Castle, Toronto, Ontario
14th Annual North American Shared Services & Outsourcing Week
March 22 - 25, 2010 · Omni Orlando Resort at ChampionsGate, FL
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Previous Keynote Speakers
Gen. Colin Powell
Gen. H. Norman Schwarzkopf
Jack Welch
John Ashcroft
Gen. Richard Myers
Donald Rumsfeld
Tom Ridge
Featured Speakers
Kerry Emanuel
7th Insurance Linked Securities Summit
Professor of Atmospheric Science
MIT
Amer Ahmed
7th Insurance Linked Securities Summit
Chief Risk Officer
Allianz
Jean-Luc Besson
7th Insurance Linked Securities Summit
Chief Risk Officer
SCOR
Martin Bisping
7th Insurance Linked Securities Summit
Head of Non-Life Risk Transformation
Swiss Re
General James Cartwright
NCW 2010: Network Enabled Operations
Vice Chairman of the Joint Chiefs of Staff
USMC
General James Mattis
NCW 2010: Network Enabled Operations
Supreme Allied Commander Transformation, NATO and Commander, USJFCOM Gen
USMC
Peter Chiarelli
NCW 2010: Network Enabled Operations
Vice Chief of Staff
United States Army
Stormy Simon
5th Annual Call Center Summit
Senior Vice President of Marketing and Customer Care
Overstock.com
Mark Weiner
5th Annual Call Center Summit
Vice President of Customer Care and Reservations
Choice Hotels International
Testimonials
Real-world case studies from service providers
illustrated the risks and rewards
— John Yunker, bytelevel Research