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Manage, Repair or Replace? – Making the Right Asset Integrity Calls

This webinar will provide an overview of the factors you need to consider to strike the right balance between ease, cost and risk when assessing options to solve integrity challenges. You'll also learn about the range of analysis tools and approaches available to today's Integrity Engineers to ensure they make the right decisions.
» Full Webinar

Coaching for Success: Using Accountability to Improve Team Results

Delivering strong business results is essential – to your operation and your job. High performing teams consistently demonstrate solid leadership and personal accountability. But not everyone is trained in how to do this.
» Full Webinar

Protect 3 Mission-Critical Contact Center Assets: Customer Experience, Customer Support and Revenue

Companies invest millions of dollars in contact center technologies to give customers the ability to communicate with their representatives and demonstrate that they are easy to do business with. With the proper tools, contact center managers are able to validate an organization's success in customer service, customer support and customer retention.
» Full Webinar

Driving Process Excellence Throughout Your Organization – You're Not the Only One Who Needs It

This webinar will explain why PEX professionals aren't the only ones who need PEX, discussing best practices that should be shared and leveraged throughout other parts of an organization including NPD (New Product Development), PMO (Project Management Office) and CapEx (capital expenditures).
» Full Webinar

The Battle Lines are Drawn! Are you Ready?

With 95% of business leaders seeing customer experience as the next competitive battleground (Gartner), it's time to think seriously about how your customer experience strategy will build customer trust and increase profitability. Although some financial organisations are moving in the right direction, is anyone actually winning? Are you confident your customer experience will result in competitive advantage? Are you doing enough to stay in the race? Now is the time to make real, tangible changes. The battle lines have been drawn... Are you ready?
» Full Video

Q&A with Michael Schinelli, UNC

The digital revolution has forever changed the balance of power between the customer and the organization. The ongoing digitization and adoption of digital media have put the customer in the driver's seat and CMOs on hot seat. Michael Schinelli, CMO, UNC Kenan-Flagler Business School discusses this shift and the imperatives around building a connected customer journey across all touch points.
» Full Video

HR Shared Services as a Valued Business Partner

For shared services to demonstrate to key stakeholders its ongoing valued toward HR transformation, it is imperative that the organization realize the importance and skill level included in this group. There is no better way to illustrate the value the department brings than to develop a business plan that outlines the current focus, upcoming projects and implementation plans.
» Full Video

Interview with Dr. Bratislav Stipanic

Dr. Stipanic, the Professor for Steel Structures and Bridges at the University of Belgrade is leading the Sava Bridge project. He discusses the recent focus on construction investment in Central Europe and the importance of learning from other regional case studies.
» Full Video

Advanced Learning: Boeing explains the finer points

Defence IQ will be welcoming to this year's conference Mr. Matt Mayer, Boeing's director of Air Force Programs for the Training Systems and Government Services division of Boeing Global Services & Support. Matt joins us on the line before the event to provide the perfect overview on Advanced Learning ahead of the event.
» Listen to Podcast

The Drive to Maintain the Existing European Bridge Network

Sander den Blanken, Associate Director at Arup, joins Construction IQ to provide an overview of the key projects and trends in the European bridge construction market – highlighting the focus on maintaining the existing network. He explains the key factors in the selection of materials, machinery and equipment and new ideas coming on stream to extend the life cycle of existing bridges.
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Podcast interview: Petr Stulc, Head of Group Asset Management at CEZ

In this podcast interview, Petr Stulc, Head of Group Asset Management at CEZ shares his insights into the internal and external factors that affect him when planning asset investment, including asset lifecycle and commodity prices. Hear Petr's tips on how to ensure new tools are utilised by organisational units and how asset management can become more strategic in the future.
» Listen to Podcast

Boeing discusses 'Live, Virtual, Constructive' Project

In our second exclusive look into the flight training innovations of Boeing, Rob Lechner, Research & Technology chief engineer of Training Research discusses the company's 'live, virtual, constructive' project and its applications as a cost-effective, innovative military flight training tool. Lechner will be hosting a pre-conference presentation on the subject on March 11th.
» Listen to Podcast

Notable Speakers

  • Mr. Dingani Banda
    Commissioner – Customs Services
    Zambia Revenue

  • Hon Onkokame Kitso Mokaila (MP)
    Minister of Minerals
    Energy Water Resources, Botswana

  • Steve Towers
    Lead Coach and Co-Founder
    BP Group, UK

  • Mr. Steven Thompson
    SVP and CEO
    Johns Hopkins Medicine International, USA

  • Paul Bloxham
    Chief Economist
    HSBC Australia

  • Ben Somerville
    Spatial Systems Manager, Spatial Engineering Services
    Thiess Pty Ltd

  • Leslie Behnke
    VP Process Improvement and Service Quality
    TD Canada Trust

  • Inna Ben-anat
    Director, Head of Qbd and Product Robustness

  • Dr. Oliver Franz
    RWE AG

  • Arno von Querfurth
    Manager Advanced Diagnosis & Remote Solutions - Daimler Trucks Advanced Engineering
    Daimler AG, Germany

  • Bongani Biyela
    RBT Resources (Pty) Ltd

  • Ms Beatrice Memo
    Commissioner Customs Services
    Kenya Revenue Authority

  • S K Agrawal
    Deputy General Manager – SCADA & Telecommunications

  • Mr. Steven Thompson
    SVP and CEO
    Johns Hopkins Medicine International, USA

  • Mike Burnheim
    Assistant Director-General, Shared Services
    Department of Science, Information Technology, Innovation & the Arts

  • Dino Sarac
    Chief Engineer, Geotechnical & Hydraulics Engineering Services
    Bechtel Corporation

  • Don Linsenmann
    VP Business Process Excellence and Corporate Six Sigma Champion

  • Leslie Behnke
    VP Process Improvement and Service Quality
    TD Canada Trust

  • Shira A. Scheindlin
    United States District Judge
    United States District Court

  • Dr. Pierre Metz
    Organisational Safety Manager
    Brose Fahrzeugteile GmbH & Co. KG, Germany

  • Sanjay Banga
    Head-PSC, Automation and Contracts
    TATA Power Delhi Distribution Limited

  • Manoharan V.G.
    Chief Engineer-Production & Communication
    Tamil Nadu Transmission Corporation

  • Ahmed Bin Saleh Al Jahdhami
    Chief Executive Officer
    Oman Power and Water Procurement Company (OPWP)

  • H.E. Salim Al Aufi
    Chief Executive Officer
    Public Authority of Civil Aviation

  • John Boyd
    Director, Defense Biometrics and Forensics
    Office of the Secretary of Defense

  • Sheila Cahnman
    Vice President, Healthcare Market Sector Leader

  • Tânia Nossa
    Diretora do Shared Services Center

  • Herberto Yamamuro
    Chief Executive Officer

Past Partners

  • Accenture Atento Boeing Capgemini
  • FGV Force Protection General Dynamics Genpact
  • IBM KPMG L3 Communications Lockheed Martin
  • Northrop Grumman Raytheon Schlumberger Siemans
  • Skydex Totvs