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Field Operations: Ease Your Pain, Expand Your Gain

Watch this on-demand webinar to learn how operations can be streamlined for more efficient mobile resource management through advanced mapping technology and the use of big data.
» Full Webinar

Are You Listening to What Your HR Data is Telling You?

Are you "listening" to what your HR data is telling you? Can you see the trends happening in your organization? Join us for this educational webcast to learn how to tune in to what's going on and use your HR data to make better, more informed business decisions.
» Full Webinar

Adapt or Die: How to Keep your Processes Agile to Keep them Relevant

Processes need to be agile, they must be organic. For a process to do it's job and continue to be relevant to business needs, it needs to be alive. In this webinar, Bonitasoft explain the key principles behind Living Process, why your processes might need some life breathing into them and share a customer case study of a Living Process in action.
» Full Webinar

How Does a Reconciliations Solution Drive Harmonisation? [Case Study: Arby's and Sysco]

The benefits of an automated reconciliation solution extend far beyond the initial cash savings – though these are certainly substantial. As Amy Lipe, Arby's Treasury System Manager, and Stephen Vallance, Sysco's GL Lead, explain in a live webcast, the monetary savings were only the beginning of the total value gained from the automated solution.
» Full Webinar

Panel Discussion: Aligning Asset Management Strategy with Wider Organisational Objectives

This panel, Petr Stulc, Head of Group Asset Management, CEZ Czech Republic and Ian Costigan, Asset Management Director, Manchester Airports Group, exposed the audience to innovative industry best practice in setting a coordinated asset management strategy – including aligning the asset management strategy of the company with customer experience requirements and the wider organisational objectives.
» Full Video

Video: Craig Penrice: Experimental Test Pilot, BAE Systems

Mr. Penrice discusses the fighter market alongside the progress and challenges of training for modern pilots.
» Full Video

E-Liquids: Growth & Standardisation: An Interview with Arnaud Dumas de Rauly

The e-Liquids market is growing rapidly. In this Technology IQ interview Arnaud Dumas de Rauly, President, FIVAPE (French Vapor Trade Association), talks about key e-liquid trends and where he thinks we will see the next wave of growth.
» Full Video

HUAWEI SmartCare 2014 - HKT Engineering Customer Experience Transformation

Watch this video conducted by Huawei Smartcare and gain insight into HKT Engineering successful customer experience transformation.
» Full Video

Wanted: Leadership skills for Business Transformation

All too often process leaders are taught the tools and techniques of process improvement but not the leadership skills they need to lead business change. So just what are the leadership skills and attributes process professionals need to do their job effectively? In this Process Perspectives podcast, Hazel Cannon, leader of the UK-based not for profit Deming Forum (an organisation which provides information and development opportunities on W. Edward Deming's methods), discusses the importance of treating leadership as a skill or capability to be developed, the specific capabilities required to lead effective change.
» Listen to Podcast

The New Unitary Patent System: an EPO Perspective

The Global IP Exchange spoke to Margot Fröhlinger, Principal Director of Patent Law and Multilateral Affairs at the EPO, in advance of her session at the Global IP Exchange 2014, about work of the European Patent Office in implementing the new Unitary Patent System.
» Listen to Podcast

How Citi are using technology and process improvement to better Business Process Management (BPM)

Jim Ford, Managing Director of Finance Reengineering at Citi, says that a holistic approach is necessary to achieve true BPM. In this Profit through Process podcast, Ford joins Six Sigma IQ to discuss how the international financial conglomerate is using technology and process improvement as a driver to better Business Process Management (BPM). He also offers some examples of the most successful process management initiatives at Citi.
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Process Standardization and the "Three Bears"

In this Process Perspectives podcast, Berndt Forssell from Volvo's Operational Development process, discusses the art of mastering the battle between global standardization and local adaptation, something he will be speaking on in more detail at our upcoming Nordic Process Excellence Summit in Stockholm this May.
» Listen to Podcast

Notable Speakers

  • Mr. Dingani Banda
    Commissioner – Customs Services
    Zambia Revenue

  • Hon Onkokame Kitso Mokaila (MP)
    Minister of Minerals
    Energy Water Resources, Botswana

  • Steve Towers
    Lead Coach and Co-Founder
    BP Group, UK

  • Mr. Steven Thompson
    SVP and CEO
    Johns Hopkins Medicine International, USA

  • Paul Bloxham
    Chief Economist
    HSBC Australia

  • Ben Somerville
    Spatial Systems Manager, Spatial Engineering Services
    Thiess Pty Ltd

  • Leslie Behnke
    VP Process Improvement and Service Quality
    TD Canada Trust

  • Inna Ben-anat
    Director, Head of Qbd and Product Robustness

  • Dr. Oliver Franz
    RWE AG

  • Arno von Querfurth
    Manager Advanced Diagnosis & Remote Solutions - Daimler Trucks Advanced Engineering
    Daimler AG, Germany

  • Bongani Biyela
    RBT Resources (Pty) Ltd

  • Ms Beatrice Memo
    Commissioner Customs Services
    Kenya Revenue Authority

  • S K Agrawal
    Deputy General Manager – SCADA & Telecommunications

  • Mr. Steven Thompson
    SVP and CEO
    Johns Hopkins Medicine International, USA

  • Mike Burnheim
    Assistant Director-General, Shared Services
    Department of Science, Information Technology, Innovation & the Arts

  • Dino Sarac
    Chief Engineer, Geotechnical & Hydraulics Engineering Services
    Bechtel Corporation

  • Don Linsenmann
    VP Business Process Excellence and Corporate Six Sigma Champion

  • Leslie Behnke
    VP Process Improvement and Service Quality
    TD Canada Trust

  • Shira A. Scheindlin
    United States District Judge
    United States District Court

  • Dr. Pierre Metz
    Organisational Safety Manager
    Brose Fahrzeugteile GmbH & Co. KG, Germany

  • Sanjay Banga
    Head-PSC, Automation and Contracts
    TATA Power Delhi Distribution Limited

  • Manoharan V.G.
    Chief Engineer-Production & Communication
    Tamil Nadu Transmission Corporation

  • Ahmed Bin Saleh Al Jahdhami
    Chief Executive Officer
    Oman Power and Water Procurement Company (OPWP)

  • H.E. Salim Al Aufi
    Chief Executive Officer
    Public Authority of Civil Aviation

  • John Boyd
    Director, Defense Biometrics and Forensics
    Office of the Secretary of Defense

  • Sheila Cahnman
    Vice President, Healthcare Market Sector Leader

  • Tânia Nossa
    Diretora do Shared Services Center

  • Herberto Yamamuro
    Chief Executive Officer

Past Partners

  • Accenture Atento Boeing Capgemini
  • FGV Force Protection General Dynamics Genpact
  • IBM KPMG L3 Communications Lockheed Martin
  • Northrop Grumman Raytheon Schlumberger Siemans
  • Skydex Totvs