19 - 21 August, 2019
Novotel Singapore on Stevens, Singapore

Frequently Asked Questions

Novel Coronavirus: Information for our customers

In light of the evolving COVID-19 situation, the Singapore Government has stepped up its safeguards accordingly and have additional precautionary measures in place. The well-being of our staff and guests are our priority, and IQPC has planned for measures which are required for Dorscon orange with the hotels and venues. View our precautionary measures here.

What is considered a large-scale event in Singapore?

As a rough guideline, event organisers of events with more than 1000 attendees should put in place the necessary precautions as advised by the Ministry of Health. Organisers of smaller events could consider implementing the precautionary measures where practicable.

**Source: Advisory from The Ministry of Health (MOH) released on 08 February 2020


** Source: Advisory from the MOH released on 15 Feb 2020


If you have any questions about attendance at the event please email enquiry@iqpc.com.sg.

When will I receive my conference material?
Your conference handouts will be distributed on the first morning of the conference (unless otherwise stated in the event program). Additional conference material will be made available on a temporary website after the event. You will be provided with access details for this website at the conference.

When should I pay for the conference?
Payment must be received prior to the conference.

How should I pay for the conference?
Payment can be made online by credit card.

Are the meals included?
Yes, all refreshments and conference lunches have been carefully selected to offer you the best in banqueting. Check the agenda for times.

Can I register onto a workshop at the conference venue?
Yes, you may register onto workshops on site and our registration personnel will be happy to help you.

How many attendees will be at my conference?
This varies for each conference. Please do ask at our registration desk if you would like us to assist in facilitating meetings with anyone present to ensure you receive maximum benefit from the day.

How can I get to the venue?
The hotel phone number is listed within the conference information. Once registered, you will receive a Hotel & Conference Venue Location Map. Details are also available on the Venue & Accommodation page. Please contact us if you require any further information or assistance.

What about accommodation? 
The cost of the hotel accommodation and travel is not included in the registration fee. Details of the accommodation options are also included within the conference information, and on the Venue & Accommodation page. To take advantage of our corporate accommodation rate, please quote you are attending an IQPC conference when making your reservation.

What should I wear?
The dress code at the conference is business casual. The speakers usually come in business attire.

Special Needs 
If you have any special needs, disabilities, and/or dietary restrictions that we may address to make your participation at our events more enjoyable, please do let us know when registering.

Delegate Substitutions and Cancellations 
Please view our cancellation policy.

Will I receive any information from you in the mail?
After the conference, from time to time, you may receive brochures on related topics.

Are there any additional charges for my ticket?
All prices quoted are exclusive of any applicable duties or taxes (including any value added tax or other similar sales or turnover taxes or duties) properly chargeable in the jurisdiction where the event is held in accordance with applicable laws. Full payment must be made without any deduction or withholding.