GPs and Primary Healthcare Day One: Wednesday, 30 September 2020
Wednesday, March 25th, 2020
3:30 PM Changing Cross-Sector Behaviour to Ensure Appropriate Patient Referrals to Specialist Outpatient Clinics
As the role of medicine changes and with the growing expectations of consumers to have access to a variety of specialised treatments, the efficiency of medical services must also improve. By utilising standardised criteria to access specialist outpatient services and mandating essential referral information, patients can be triaged more efficiently and effectively, ensuringthose patients requiring urgent specialist review are seen in a timely manner.
Learn how to:
- Establish long-lasting relationships built on trust between the health service, primary health network and general practitioner, and ensuring that digital is in the forefront of this collaboration
- Utilise a whole-of-system engagement strategy to implement large scale reform initiatives
- Shift the focus from episodic care of individuals in hospitals to management in primary care through a partnership strategy between state government, local hospitals and primary care agencies to embed a streamlined and standardised referral process
GPs and Primary Healthcare Day Two: Thursday, 1 October 2020
Thursday, March 26th, 2020
2:00 PM Panel Discussion: Consumer-Driven Healthcare: Understanding the Forces that are Shaping the Delivery of Primary Care
The interplay between technology evolution, social media and the wellness industry is evolving the priorities, needs and expectations of the modern healthcare consumer. This panel will explore the major healthcare consumer forces impacting the future and delivery of primary care, including:
- Consumerism and patient activism, where consumers have more choice and are more engaged, informed and demanding about what they want based on self-research
- Fragmentation of trust between healthcare consumers and practitioners and the friction point where consumers feel like they know more than you do!
- Disruption of consumer services with patients seeking different modalities for healthcare delivery