17 - 18 March, 2021 |
International Convention Centre, Sydney

Melinda Webber


Founder
South West Kids Clinic

Check out the incredible speaker line-up to see who will be joining Melinda.

Download The Latest Agenda

Start Ups: Wednesday, 30 September 2020

Wednesday, March 25th, 2020


1:30 PM Ensure Successful Clinical Adoption with a Consumer-Centric Product or Service

It is important to allow user feedback to dictate the design and implementation of your product or service. Not only does it ensure customer centricity, it also ensures successful clinical adoption.

Learn how to:
  • Integrate user feedback into all stages of the design and implementation process to ensure it is customisable, relevant, fit-for-purpose and create a sense of ownership for clinicians
  • Balance expectations and acknowledge the time it will take for a clinician to fully adopt the tool in their day to day
  • Build trust through regular face to face consultations to help to alleviate the fear of new and disruptive technology