17 - 18 March, 2021 |
International Convention Centre, Sydney
Melissa Tinsley, Manager, Clinical Information and Decision Support at Agency for Clinical Innovation

Melissa Tinsley


Manager, Clinical Information and Decision Support
Agency for Clinical Innovation

Check out the incredible speaker line-up to see who will be joining Melissa.

Download The Latest Agenda

Patient Experience Day One: Wednesday, 30 September 2020

Wednesday, March 25th, 2020


11:00 AM Rolling-out a Patient Feedback Program to drive improvement and integration of healthcare across NSW

The NSW Agency for Clinical Innovation (ACI) is leading the co-design and implementation of the NSW Health Patient Reported Measures program – a key enabler of transforming systems towards value based healthcare by processing all data electronically and in realtime to improve outcomes and experiences.

As a World-leading program, learn how to:
  • Ensure ongoing co-design with clinicians and consumers, even after implementation, to ensure that the system is useful and fit-forpurpose
  • Overcome challenges in light of a major system transformation, including culture and behaviour challenges, ensuring a smooth transition to and ensuring effective use of the new IT system
  • Address data fatigue and the burden of more data as the transformation journey is ongoing