At LEGO’s Billund factory in Denmark, autonomous robots and smart machines work fastidiously to churn out brick after brick of the world’s most famous building block. Demand for the building toy increased dramatically during COVID as locked down families found themselves looking for new ways to occupy their time.

LEGO was ready to meet that demand, despite ongoing supply chain challenges and the rising costs of materials, freight and energy. How did they do it?

In this interview, Jesper Toubøl, Vice President Operations - Moulding Production at the LEGO Group, discusses how LEGO has built resilient operations during this time of uncertainty and the changing role of the human worker.