Working with correctional centre operators across Australia for more than 20 years, NEC has capabilities to provide services including Unified Communications, Biometrics and Digital Identity, Contact Centre and CX, Cloud, Cyber Security and Networking. NEC’s Digital Inmate Service provides secure communications, entertainment, education, and retail purchasing to inmates on digital devices such as kiosks, tablets, and IPTVs. The platform allows correctional operators to select new services that they would like from NEC or the wider eco-system of solution providers to complement State-based systems and ensure a consistent positive user experience. A single unified system with central reporting and money management that can be procured, implemented, and managed via a single service provider.
Our expertise and experience brings with it a thorough understanding of the sensitive nature of correctional operating environments and the custodial protocols and security controls required to deliver services directly into live correctional facilities.