05 - 06 June, 2019 | The Royce Hotel, Melbourne
Spiro Coolentianos
Head Global Investment Operations
Zurich
Check out the incredible speaker line-up to see who will be joining Spiro.
Download The Latest AgendaConference Day One: Wednesday, 5th June 2019
Wednesday, June 5th, 2019
3:00 PM How Zurich Insurance Digitised 48 App Flows and Reduced Operational Costs by 51%Through Robotics Process Automation
Robotics process automation (RPA) helps to make manual processes more efficient and reduce processes claims. This has allowed Zurich to focus on a faster and quality delivery and focus on the more productive and important tasks. The challenge is administering more complex products not handled in traditional automated ways.
This session will delve into:
- Taking a proactive approach to automation rather than reactionary and embedding that into everyday processes
- Implementing robotics for end to end process chain for greater operational efficiency
- Ensuring to keep the human touch by using robotics to enhance and coexist for improved processes