Tim Keun

Senior Nurse Manager Queanbeyan Health Service

Leadership and Innovation in Nursing Agenda

10:15 AM CASE STUDY: From bushfires to COVID-19: How one local health service is navigating its nursing workforce through two crisis events

In late 2019 Queanbeyan Health Service was affected by the South Coast NSW bushfires. This caused significant challenges in itself, on top of having to very quickly pivot to epidemic planning. This session will explore the engagement strategies to help nurses adapt to challenges on the front line, such as:

  • Upskilling staff and converting to remote working within a short space of time
  • Updating the communication and leadership strategy and regularly checking in with offsite staff
  • Being transparent with staff through regular forums and check ins but also providing easily accessible information on current governance strategies