It is important to recognise that without consumer trust, the premise of open banking becomes obsolete. If customers do not feel comfortable with data sharing, then how can we grow and maximise the value of open banking, and create more value for the customers through new products and service offerings. This panel will talk to how important it is for banks and fintech’s to prioritise trust amongst their customers in order to access open banking at its fullest potential. Our panelists will talk about why the following topics are important for them:

Discussion Points:

• Why is consumer trust so important for open banking ecosystem, the organisation and for the data, and in particular, how it is used?
• How does strengthened trust with the consumer, open up opportunity for more product and service offerings?
• Giving the digital identity back to the customer. How can digital identity solve uncertainty amongst open banking skeptics?
• How can we look to integrate banks more? What role does Open Banking have with integration of banks and services?