We had the pleasure of speaking with Bobby Abraham, Global VP, Finance Architecture, Change & Transformation (FACT), AstraZeneca, at SSOW Europe 2023, about his greatest challenges over the last 12 months within shared services and GBS, how shared services and GBS will evolve over the coming years and his advice/words of wisdom for someone starting their shared services and GBS journey.

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We had the pleasure of speaking with Steve Rudderham, Head of GBS, Carrier, our chairman at SSOW Europe 2023, about how shared services and GBS will evolve over the coming years, topics he'd like to see on the 2024 agenda, as well as his key takeaways, insights, memorable moments and highlights from SSOW Europe 2023.

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We had the pleasure of speaking with Phil Priest, SVP Global Shared Services, IFF, about the true measure of progressive GBS leadership, the key areas IFF are looking to invest in over the next 18 months, his advice/words of wisdom for someone starting their shared services and GBS journey, and his favourite parts of SSOW Europe 2023.

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We had the pleasure of speaking with Maria Kirillova, Regional Director of Financial Operations, EMEA, Mars, about her greatest challenges within shared services and GBS, key areas Mars are looking to invest in over the next 18 months, how shared services and GBS will evolve over the coming years, and her favourite parts of SSOW Europe 2023.

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We had the pleasure of speaking with Kamila Grembowicz, Head GBS Delivery Excellence and Transition, JTI, about the key areas JTI are looking to invest in over the next 18 months, how shared services and GBS will evolve over the coming years, her advice/words of wisdom for someone starting their shared services and GBS journey, and the key takeaways and insights that she gained from the panel discussions, roundtables or workshops at SSOW Europe 2023.

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We had the pleasure of speaking with Gabriela Stanakova, Senior Director, GBS Source To Pay Global Operations, Kimberly-Clark, about the key areas Kimberly-Clark are looking to invest in over the next 18 months, how shared services and GBS will evolve over the coming years, her advice/words of wisdom for someone starting their shared services and GBS journey, and the key takeaways and insights she gained from the panel discussions, roundtables or workshops at SSOW Europe 2023.

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We had the pleasure of speaking with Dr. Turan Sahin, Chief Executive Officer, Allianz Services, about the vision behind Allianz Services 'transformation engine' to drive customer excellence, innovation and best-in-class services, the key challenges they encountered with this approach and how they overcame these, the tools or areas they are looking to invest in to support their 'transformation engine', how they see this approach evolving over the coming years, as well as Turan's most memorable moments and highlights from SSOW Europe 2023.

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We had the pleasure of speaking with Deborah Kops, Managing Principal, Sourcing Change, about the best approach to effective stakeholder management, the key areas practitioners should be investing in over the next 18 months, how shared services and GBS will evolve over the coming years and the key takeaways and insights she gained from the panel discussions, roundtables or workshops at SSOW Europe 2023.

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We had the pleasure of speaking with Carlos Guimaraes, VP GBS Operations, adidas, about his greatest challenge with retaining and managing talent in the new ways of working, his strategy to overcome this challenge, how shared services and GBS will evolve over the coming years, and his biggest highlights from SSOW Europe 2023.

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We had the pleasure of speaking with our SSOW Europe 2023 Inspirational Keynote Speaker and Rugby World Cup Legend Jonny Wilkinson, about how shared services and GBS leaders can apply vulnerability, openness and the power of presence to running their organisations.

We had the pleasure of speaking with Jackie Crockford, VP Global Business Services, AstraZeneca, about the true measure of progressive GBS leadership, key areas AstraZeneca are looking to invest in over the next 18 months, her advice/words of wisdom for someone starting their shared services and GBS journey, and her favourite parts of SSOW Europe 2023.

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Ahead of this year's SSOW Europe, we had the pleasure of speaking with Paul Bartley, Senior Director, Finance Business Services, Baxter International, about what the future of work looks like in GBS and how leaders can act to reshape the future of work, to help you transform your shared services/GBS and position your company for success.

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Ahead of this year's SSOW Europe, we had the pleasure of speaking with Andras Kohl, Head of Finance Business Services – CE, TESCO, about how leaders ensure effective change management to drive transformation and what Tesco's top priorities are for the next 12 months/year, to help you transform your shared services/GBS and position your company for success.

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Ahead of this year's SSOW Europe, we had the pleasure of speaking with Bobby Abraham, Global VP – Finance Architecture, Change & Transformation (FACT), AstraZeneca about what topics will have the biggest impact on the future of shared services and GBS, what more the industry can do to collaborate, key takeaways and why it is so important for organisation's like AstraZeneca to attend, to help you transform your shared services/GBS and position your company for success.

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Ahead of this year's SSOW Europe, we had the pleasure of speaking with Andreas Manolis, Head of Innovation & Strategy, GBS, BT, about what more the industry can do to collaborate, key takeaways, favourite topics and why it is so important for organisation's like BT to attend, to help you transform your shared services/GBS and position your company for success.

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Ahead of this year's SSOW Europe, we had the pleasure of speaking with Sandy Khanna, Global Head of Shared Services, Anglo American, about where Anglo American are in their shared services/GBS journey, strategies they are currently working on and how they are driving these strategies for maximizing business impact and their top priorities for the next 12 months/year, to help you transform your shared services/GBS and position your company for success.

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Ahead of this year's SSOW Europe, we had the pleasure of speaking with Steve Rudderham, Head of Global Business Services, AkzoNobel, about where AkzoNobel are in their shared services/GBS journey, how to best drive strategies for maximizing business impact, and what the future of shared services/GBS looks like, to help you transform your shared services/GBS and position your company for success.

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Ahead of this year's SSOW Europe, we had the pleasure of speaking with Florence Mui, Senior Vice President, Global Business Services, Adidas, about how Adidas are advancing the maturity of their shared services/GBS, expanding their shared services/GBS into emerging areas and their top priorities for the next 12 months/year, to help you transform your shared services/GBS and position your company for success.

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Ahead of this year's SSOW Europe, we had the pleasure of speaking with Dr. Frank Schüler, Managing Director Global Service Center (GSC), DHL Global Forwarding, about the greatest challenges with cultural changes, advice/top tips for encouraging out of the box thinking, the key benefits and greatest opportunities of digital operating models and value-creation, and the next phases/steps for digital operating models and value creation, to help you transform your shared services/GBS and position your company for success.

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Ahead of this year's SSOW Europe, we had the pleasure of speaking with Reto Sahil, Group Chief Information Officer and Excom Member, Asahi Europe & International, about his top priorities for the next 12 months/year and key takeaways from SSOW Europe 2022, to help you transform your shared services/GBS and position your company for success.

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Ahead of this year's SSOW Europe, we had the pleasure of speaking with Salvatore Russo, GBS Strategy Director, AstraZeneca, about how AstraZeneca are advancing their GBS maturity, expanding their GBS into emerging areas and their top priorities for the next 12 months/year, to help you transform your shared services/GBS and position your company for success.

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Ahead of this year's SSOW Europe, we had the pleasure of speaking with Pedro Nunes, Data Insights Director - Global Business Services, AstraZeneca, about his greatest challenges with GBS data and top tips for addressing these challenges, the key benefits and greatest opportunities of data-driven GBS, and the next phase/step for data and GBS, to help you transform your shared services/GBS and position your company for success.

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Ahead of this year's SSOW Europe, we had the pleasure of speaking with Nigel Coffey, Head of Finance Operations, Alnylam Pharmaceuticals, about the lessons he has learnt from being head of finance transformation and global business organisations at companies including PepsiCo, Pfizer, Takeda, why he is keen to prioritise master data in his efforts to get P2P to best practice level, why he is a fan of recovery audit as a project and how this is sold internally, his perspective on robotics and automation and the role of benchmarking in getting to best practice, to help you transform your shared services/GBS and position your company for success.

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