EUROPE’S NO.1 SHARED SERVICES & GBS EVENT
14 - 16 May, 2024 | Estoril Congress Centre, Lisbon, Portugal
Past content
A history of transformation with Mondelez Business Services Officer - Podcast
Recorded at SSOW 2018 in Lisbon, Caroline Basyn, Business Services Officer, Mondelez joins SSON and shares her history in transformation which includes many years at P&G, three years at Bacardi as CIO and her current role as Chief Business Services at Mondelez.
The stay at Bacardi was short as Caroline explains it- she was coming from an $80B company to a $5B company and so her transformation mission was straightforward. Moving to Mondelez, Caroline outlined an aggressive timeline, size and scope for transformation- four services, three years, 3,500 people - which turned into eight services and 5,000 people delivered on the initial timeline.
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