The changing face of Healthcare

By: Kineo

Strides in Healthcare technology

Huge leaps in technology are taking place, bigger than anything we have yet experienced. Global digitisation has affected Healthcare with the likes of AI augmenting processes and is producing incredible results.

For example;

  • Neurotechnology is making unprecedented strides in how we can use and influence the brain as the last frontier of human biology.
  • Genome sequencing can provide risk factor scoring and through machine learning.
  • Physicians can diagnose with 95% accuracy from the entirety of human diseases amounting to ten thousand conditions!

This convergence of digital and physical is upon us and set to continue. 

These rapid advancements that have developed stealthily across the last decade do mean that some Healthcare roles, such as those in the likes of radiography departments, will become more automated, reducing the need for a human touch.  That said, it is striking how this has pointed to a growing requirement for a more humanistic approach to patient care and management.

Repetitive and administrative tasks that can be machine led will at some point be handled by technologies, yet health workers will be free to follow the aspects of the role they are passionate about, in the provision of care to others. This gradual shift will inevitably present learning gaps and a chance to brush up on soft skills, including a heightened requirement for compliance.

A positive step for filling in workplace training gaps is elearning, that can help meet learning needs quickly, whether it’s behavioural change, industry know-how or compliance that is required.

Pivotal improvements to Policy and Regulation across Healthcare

Our need for more humanistic, nurturing qualities across professional care is supported in the recent changes in Aged Care standards. The Aged Care Quality Standards mark the first significant and comprehensive changes to be made in 20 years.

From the 1st July 2019, all organisations providing aged care services in Australia are required to be compliant with the new Aged Care Quality Standards. This includes residential care, home care, flexible care and services under the Commonwealth Home Support Program.

Developed by the Department of Health in collaboration with consumers, carers, aged care providers, aged care workers, clinicians and other experts, the Quality Standards provide an opportunity for organisations to review their clinical care practices and capability frameworks. 

Education and training of all staff working across the industry plays an integral role in ensuring that standards are being met and quality care is being provided to people receiving care, along with their families. 

Providers will need to be ready for assessment and monitoring against the new Quality Standards starting from 1 July 2019. The standards consist of 8 categories and are pertinent to the person receiving the care, organisation and the requirements of the provider. 

  1. Consumer dignity and choice
  2. Ongoing assessment and planning with consumers
  3. Personal care and clinical care
  4. Services and supports for daily living
  5. Organisation service environment
  6. Feedback and complaints
  7. Human resources
  8. Organisational governance

Read more about what this means to workers in Healthcare that specialise in Aged Care and the proactive steps in professional development that can be taken.

Join Kineo at the FREE Patient Experience Event at Victorian Healthcare Week on the 23-24 July 2019 at the Melbourne Convention Centre where they will be providing a forum for sharing experience and expertise.


 Visit Kineo at stand #26 during the breakout sessions to hear from content partners including Healthcare Infection Control Management Resources (HICMR), Frontline Care Solutions, and Kineo’s highly regarded client, Benetas.