Melissa Argent

Chief Executive Officer Rockpool Residential Aged Care

Aged Care in a COVID-19 Era: Day 1 Agenda, Wednesday 8 July 2020

9:35 AM Care, Connection, Compassion – How Rockpool Repurposed a brand new Residential Wing in response to COVID-19

Rockpool Residential Aged Care (RAC) recently repurposed a newly built 150 bed wing to act as a facility to safely quarantine residents if needed during the pandemic.

Implementing this project in a short timeframe has allowed for the business-as-usual admission of new customers to the facility, at a time where many providers would struggle to take on new residents. In this session, learn more about how:

  • Effective leadership and culture allowed for the safe, planned delivery of this initiative
  • Workforce support and communication strategies to facilitate change at a rapid rate
  • Lessons learned and early outcomes from the opening of this new wing

Check out the incredible speaker line-up to see who will be joining Melissa.

Download The Latest Agenda