Preparing For A New Age Of Customer Experience Through Leveraging Chatbot & Virtual Agent Technology

16 July, 2020 | 8:50 am – 12:10 pm AEST | Digital Summit | Free to Attend

Chatbots Point of View: a Report by Deloitte Digital

Chatbots Point of View: a Report by Deloitte Digital

Chatbots are a clear manifestation that Artificial Intelligence (AI) is moving the hype. We are seeing more and more business applications where chatbots with self-learning capabilities can interact with humans in a more natural way. In this report, Deloitte explores the latest developments in the chatbot technology domain with examples of successful chatbot pilots, deployments and applications.


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