Australia's First Peer Led Digital Workplace Strategy Event
25 - 27 November, 2019
| Bayview Eden, Melbourne, VIC
Catherine Payne
Executive Director- Digital and Customer Communications Department of Environment, Land, Water, and PlanningConference Day One: Tuesday, 26 November 2019
10:20 AM PANEL: The Evolving Role Of Internal Comms And Digital Workplace Collaboration To Enhance User-Centric Understanding
Digital solutions now need to be relevant across the entire employment cycle for seamless engagement with business systems, tools, and performance. In a continual learning and developing environment, training, support, and messaging has to be catered appropriately to excel the employee experience:
- Subtle and effective communications strategy leading up to, during, and after technology shifts to coordinate successfully with IT, HR and change management
- End to end initiatives starting with the translation of end user requirements to IT, leading to the flip side of translating new features into benefits for consistent messaging to the customer
- Balancing relations between technology delivery and business strategy teams
- Identifying the legacy approaches that aren’t user friendly and how Communications can set up within the business to counteract this as part of an improved strategic directive
Check out the incredible speaker line-up to see who will be joining Catherine.
Download The Latest Agenda
