Australia's First Peer Led Digital Workplace Strategy Event
25 - 27 November, 2019
| Bayview Eden, Melbourne, VIC
Lotte Niens
Corporate Communications and Digital Lead NBNConference Day Two: Wednesday, 27 November 2019
9:40 AM NBN’s Digital Employee Experience Strategy To Upskill Teams & Improve Tool Implementation
The communications team has championed a new digital employee experience strategy along with IT and their data office to identify what tasks people are trying to perform, and from there, map out what tools are in current landscape, where duplication can be removed, and what future experience needs to look like:
- Managing launches and uptake of new technology properly, once delivered by IT
- Allaying confusion over tool purposing in the broader suite by creating confluence between sets of tools to avoid overlap or clash when it comes to documents, data and storage
- How to manage the digital landscape to advise employees on best practice for tool-use, alongside the access and support information to go hand in hand
- Overseeing a vast review and retirement of unnecessary additions to assess how everything should fit together in the current suite with a priority on a more seamless integration
- 5 effective chatbots and the scope for ongoing development of bots that optimise UX
Check out the incredible speaker line-up to see who will be joining Lotte.
Download The Latest Agenda
