Responsible for the Digital First People Roadmap, Melissa is the product owner of Workday and Zendesk and has been overseeing a continuous improvement to employee experience in relation to business drivers. In this session, hear how Telstra is embedding Human Centered Design (HCD) into its employee initiatives:
Translating business strategy and internal customer’s needs into HCD and end-user centric solutions
Connect cross-functional UX owners for an integrated workplace experience aligned across the business
Embedding change and showing value in digitally enabled ways of working to improve staff adoption of new business functionalities
Check out the incredible speaker line-up to see who will be joining Melissa.
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