25 - 26 June, 2019 | PARKROYAL Darling Harbour, Sydney, NSW

Conference Day One: Tuesday, 25th June 2019

9:00 am - 9:15 am Conference Registration and Welcome Coffee

9:15 am - 9:20 am Opening Remarks

9:20 am - 10:00 am KEYNOTE: Keynote Presentation: Uncovering the Role and Integration of Digital Technology to enhance Customer Experience

With rapidly rising passenger numbers and strains on existing railway systems, the role of technology has become vital in ensuring transport systems are capable of meeting customer needs. The effective integration of digital technology can see a rise in the number of trains safely delivered on a daily basis to ease congestion, delays and increase customer comfort.

  • Understanding what digital technologies are available in the market and how to integrate into both existing stations and station plans
  • Examining the process of integration and current examples of success and challenges faced
  • Understanding cost and how to ensure quality of digital products during procurement to ensure effective integration of solutions
Tony Eid, Executive Director, Future Network Delivery at Sydney Trains

Tony Eid

Executive Director, Future Network Delivery
Sydney Trains

10:00 am - 10:30 am Transparency in the Procurement Process and How Tenders are Brought to Market

James Sutherland, Asst. Director - Transaction & Procurement at Rail Projects Victoria

James Sutherland

Asst. Director - Transaction & Procurement
Rail Projects Victoria

10:30 am - 11:00 am Speed Networking Session

An effective structured interactive session designed to help expand your network through one-to-one focused conversations. Bring your business cards!

11:00 am - 11:30 am Morning Tea and Networking Break

11:30 am - 12:10 pm Sydney Metro Northwest & Station Precincts

Ross de la Motte, Principal at HASSELL

Ross de la Motte


12:10 pm - 12:50 pm Engaging Stakeholders in the Process of Driving Performance Improvement on the Network and Changing Passenger Behavior

Jeremy Yeates, Performance Manager at Metro Trains Melbourne

Jeremy Yeates

Performance Manager
Metro Trains Melbourne

12:50 pm - 1:50 pm Networking Lunch

1:50 pm - 2:30 pm Innovation in Architectural Designs to Achieve Cost Effective and Long Lasting Project Outcomes

Large scale transport projects are built with the aim of providing long term benefits to commuters. It is a considerable investment that requires engineering expertise to build high quality rail and stations to ensure their longevity and therefore promise of economic return. Architects are faced with the challenge of designing stations that provide longevity and practically against a backdrop of cost constraints. As such, it becomes a fine balance between ensuring quality and delivering the project within budget.

  • How to balance quality with cost and which elements cannot be compromised to ensure longevity and practicality of stations
  • Examples of common materials used that contribute to the success of previous stations
  • Analysing key mistakes made with station design and worked strategies to overcome miscalculations
Mark Gilder, Principal at Grimshaw

Mark Gilder


2:30 pm - 3:10 pm Future of Rail Innovation: An Insight into Developing Future Technologies in Australian Rail

Stuart Thomson, Managing Director at rail manufacturing CRC

Stuart Thomson

Managing Director
rail manufacturing CRC

3:10 pm - 3:40 pm Afternoon Tea and Networking Break

Interactive Discussion Group (IDGs)

This is your chance to make your conference experience truly interactive and collaborative. Each IDG is set in a roundtable format and will be facilitated by an expert practitioner in the space. In two rotations, each IDG will last for 30 minutes, allowing you to pick the two topics you wish to discuss and solve.


3:40 pm - 4:40 pm Looking At The Concept Of ‘Developing Stations As Destinations’
What makes a station a place where people would deliberately travel to and experience? In this discussion, Mark will lead the discussion on what makes a station an attraction for tourists.
Mark Gilder, Principal at Grimshaw

Mark Gilder



3:40 pm - 4:40 pm Customer Comfort as a Key Design consideration
  • What are the costs associated with designing with comfort as a key feature?
  • How does building for customer comfort affect timeframes of projects
Steven Toia, Director at Genton

Steven Toia



3:40 pm - 4:40 pm How To Design Stations To Integrate Them Into A Community
  • What are the benefits of having a integrated station for a community
  • What designs have proved to work best for integration
Chris Aucott, Director of Architecture at GHDwoodhead

Chris Aucott

Director of Architecture

4:40 pm - 4:50 pm Close of Day One

4:50 pm - 4:50 pm Networking Cocktails