21 - 22 August, 2019 | Bayview Eden, Melbourne, VIC
Cecilia Kugler, Owner at CK Design International

Cecilia Kugler

CK Design International

Check out the incredible speaker line-up to see who will be joining Cecilia.

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Conference Day Two: Thursday, 22 August 2019

Thursday, August 22nd, 2019

11:10 AM Case study: Designing Modern Libraries to Cater to Growing Customer Diversity through Innovative Space Design

In examining library trends in the past few years, there is no doubt that the growing diversity of society jobs is being reflected in libraries. As well as traditional library users, technology focused clients will now create the mix up of modern libraries. With this new variety of customers comes the need to realign services to match their needs. This session will analyse customer trends and how changing customers affect the need to change library services.

  • Understanding what non traditional customers seek in a library
  • Determining the current short-comings of libraries that these customer want changed
  • Discussing the implications of this change in customer background, including the different nature of questions they have for team members