Australia’s First Virtual Conference Exploring The Impact of CDR & Open Energy On Energy Services & Data-Driven Innovation

Date : 04 November, 2020 | ONLINE EVENT | 9.00 AM - 12.00 PM AEDT

Gabrielle Henry

Director, Industry Engagement and Development Department of Environment, Land, Water and Planning Victoria

Gabrielle has over 20 years’ experience across technical, commercial, financial, IT and regulatory aspects of sustainable energy in the public and private sector both locally and internationally. In her current role, she oversees a team that works with sector participants to attract and establish new energy businesses into Victoria, develop new energy sector capabilities, support emerging energy technologies from concept to project and help existing industries manage the transition to a clean energy future.

Her recent work in the energy data sector includes supporting the establishment and operations of the Centre for New Energy Technologies (C4NET) and overseeing an energy data hub concept study and resulting pilot to demonstrate how consumers can benefit from accessing their energy data to lower their energy bills using the Victorian Energy Compare website. In a prior role as General Manager, Operations at Billcap, she worked with energy retailers to help them and their customers to gain value from their energy data.

Virtual Program: 4th November 2020

9:40 AM Panel Discussion: What Will A Successful Energy Service Provider Look Like In The Age of Open Energy?

With Open Energy soon coming into play, customer centricity and value focused conversations will become the foundation for a successful energy business. In this session, panellists will share their understanding of the consumer data right, its implications and more importantly, how they see it impacting energy services into the future.

•   What are the key challenges you’re thinking about as you prepare for compliance to CDR?

•   What changes do you anticipate with how a traditional utility service provider services the customer?

•   What are your thoughts on partnering with providers/data integrators – how best to develop a good partnership and outcome from this relationship?

•   What kind of innovative services can you expect customers to be privy to due to Open Energy? Any in particular that you’ve experimented with/are excited about?

•   What plans do you have around educating customers about this shift?