With Open Energy soon coming into play, customer centricity and value focused conversations will become the foundation for a successful energy business. In this session, panellists will share their understanding of the consumer data right, its implications and more importantly, how they see it impacting energy services into the future.

•   What are the key challenges you’re thinking about as you prepare for compliance to CDR?

•   What changes do you anticipate with how a traditional utility service provider services the customer?

•   What are your thoughts on partnering with providers/data integrators – how best to develop a good partnership and outcome from this relationship?

•   What kind of innovative services can you expect customers to be privy to due to Open Energy? Any in particular that you’ve experimented with/are excited about?

•   What plans do you have around educating customers about this shift?