Conference Day Two: Friday, 18th October 2019

8:30 am - 9:00 am Coffee And Registration

9:00 am - 9:10 am Conference Opening – Remarks from the Conference Chairperson

9:10 am - 9:40 am INTERNATIONAL KEYNOTE: How Nordea Are Identifying Open Banking Commercial Opportunities and Working With TPPs In The Midst Of PSD2 Compliance Challenges

Ville Lauttamus - Product Owner – Open Banking Identity & Access, Nordea
Having begun their Open Banking journey across Northern Europe, Nordea have made international news due thanks to their progressions in the space. Here they share their work around new initiatives, working with 3rd parties like Tink and the learnings from the first stages of moving beyond compliance with the PSD2.

- The European Open Banking landscape and the roadblocks met with PSD2 compliance
- Moving beyond legal requirements of the PSD2 and turning Open Banking into a commercially viable product
- Instant Reporting: an Open Banking solution for corporate customers
  • Access to accounts and integration of real-time data with systems and processes
- Learnings from the first stages of finding commercial value for customers
  • The Tink case study and working with TPPs
- The intricacies of organizational resource management and capability building


Ville Lauttamus

Product Owner – Open Banking Identity & Access

9:40 am - 10:10 am Staying Competitive In The Open Banking Age – A Blue Print For Small Banks

John Ford - CEO, Australian Military Bank
Sushil Ahlawat - Principal Consultant, Infosys Finacle

John Ford

Australian Military Bank


Sushil Ahlawat

Principal Consultant
Infosys Finacle

10:10 am - 10:40 am Morning Tea

10:40 am - 11:10 am How Tic Toc Home Loans Are Partnering With Bendigo and Adelaide Bank To Drive Efficiencies In Lending Services

Anthony Baum - Founder and CEO, Tic:Toc Home Loans
Partnerships between financial institutions of all sizes are already proving to be key in the Open Banking environment, which has been demonstrated by international players. Larger banks working with smaller fintechs are able to leverage innovative technology and expertise to develop new product offerings. In this session Anthony will talk about the work Tic Toc Home Loans are undergoing with Bendigo and Adelaide Bank in this space and the adaptation needed to work with external parties on both sides.

- Driving business efficiencies through maximization of Open Banking
- 2 year roadmap to developing the capabilities to leverage the full potential of Open Banking
  • Digitally enabled financial assessment platform: full validation of financial position within one hour
  • Exemplifying the efficiencies available through Open Banking
- Bendigo Express Homeloan: a 3rd party partnership with Bendigo and Adelaide Bank
  • Development of the product
  • Operational adaptation to work with 3rd parties
  • Strategies for communication and joint vision
  • Enabling benefits for both parties through Open Banking

Anthony Baum

Founder and CEO
Tic:Toc Home Loans

11:10 am - 12:10 pm How Volt Bank Are Building The Foundations of Trust and Privacy in Open Banking

Dominic Ng - Service Designer, Volt Bank
While the focus for Open Banking is heavily on preparing technological capabilities and identifying the best use cases to create new products, Volt Bank have acknowledged that it is first crucial to address the ethical quandary of sharing customer data. This involves ensuring privacy when sharing data through APIs as well as simultaneously looking to improve customer awareness around how and why their data will be used.

  • Strategies for building customer education and awareness around Open Banking
  • Transparency when handling customer data: the dangers of not addressing this
  • Volt’s ethical policies and governance around Open Banking

Dominic Ng

Service Designer
Volt Bank

12:10 pm - 1:10 pm Lunch Break

1:10 pm - 1:50 pm PANEL DISCUSSION: Credit Unions & Small-Medium Sized Banks - Plans, Strategies & Future State Ambition In the Open Banking Ecosystem

John Rolfe - Head of Home Loans, Elders
Paul Moss - GM of Technology, Innovation & Products, MyState Bank
Dominic Ng - Service Designer, Volt Bank
Lucas Challamel - Manager Digital Technology, UBank
Open Banking is set to impact financial institutions at different stages of legislation. Though the larger banks will be impacted first, smaller and medium sized banks will be able to learn from the first stages of implementation and ready themselves to best leverage the opportunities for growth and innovation from Open Banking. In this discussion leaders in the space will share their thoughts on ambitions and plans.

  • Opportunities and value to be leveraged from Open Banking
  • Future state– where we want to get to and what our timeframes are
  • Structural and security considerations of preparing for OB
  • Opportunities for partnerships with other banks and third parties
  • Challenges, both current and anticipated and solutions to them


John Rolfe

Head of Home Loans


Paul Moss

GM of Technology, Innovation & Products
MyState Bank


Dominic Ng

Service Designer
Volt Bank


Lucas Challamel

Manager Digital Technology

1:50 pm - 2:20 pm How Moneytree Are Bringing Value Out of Open Banking Through Their Work With Japanese Banks

Paul Chapman - CEO, Moneytree
Having already experienced operating in a post Open Banking environment in Japan, Moneytree are in a fortunate position to provide recommendations on how the Australian market should look to prepare for Open Banking. In this session they will share their work with Japanese banks and how they operate in a post open banking world.

- Working in a multiple standard ecosystem - differences in legislation and standards to the Australian market
- Working with Japanese banks
  • an industry initiative
  • case studies exemplifying progressive work
- Lessons learned and recommendations from experiences in Japan

Paul Chapman


2:20 pm - 2:50 pm Up: Launching Australia’s First Next- Generation Digital Bank

Dominic Pym - Co Founder, Up
Up are revolutionizing the banking industry by allowing technology to play a more central role. In this session they will share their digital-first work which they are aligning to the lives of the customers they serve.

  • Technology-led banking (versus banking-led technology)
  • The excellence of everything (what customers really want)
  • Super-powered living, not banking (the financial utility service of life)
  • Real customer engagement (rapid, transparent, accessible, now)

Dominic Pym

Co Founder

2:50 pm - 3:20 pm Afternoon Tea

3:20 pm - 4:00 pm PANEL DISCUSSION: The Major Global Banking Perspective - Legislative Considerations and Lessons To Be Learned From Abroad

Jitendra Tekchandani - Head of Open Banking/APIs (Partnership & Program), DBS Singapore
Nigel Dobson - Banking Services Business Domain Lead, ANZ
The larger banks in Australia will be the first to be impacted by Open Banking as the first round of legislation is rolled out. This panel will bring these payers together with leaders from abroad, who have already begun their Open Banking journey, and will address strategies for maneuvering uncertainties and opportunities in the OB ecosystem.

  • Coping with legislative uncertainty around Open Banking
  • How we are preparing for the first stage of Open Banking compliance
  • What are the commercial opportunities to be leveraged from Open Banking
  • What must the ANZ market learn from global peers
  • Key challenges anticipated in preparation

Jitendra Tekchandani

Head of Open Banking/APIs (Partnership & Program)
DBS Singapore


Nigel Dobson

Banking Services Business Domain Lead

4:00 pm - 4:30 pm Conference Closing – Remarks from the Conference Chairperson

4:30 pm - 4:30 pm End of Conference