23 JUNE 2020| ONLINE EVENT
Patient Experience Asia 2020 Is Going ONLINE!
CHANGING THE FUTURE OF HEALTHCARE THROUGH INNOVATION AND COMPASSION
In this environment, the overarching goal for providers, as well as for every other stakeholder, is to improve value for patients. In light of the current situation, healthcare professionals are looking to strengthen their patient experience strategies to ensure improved and sustained patient outcomes. It is therefore vital, in times of uncertainty, to take a deeper look into latest approaches and best patient experience and how it can be improved.
Topics we will cover this year are Business transformation and process improvement, AI enhanced care delivery, Improving patient outcomes and satisfaction, Employee engagement, and Behavioural sciences.
Join us at the Patient Experience Asia 2020 Online Event to hearing how healthcare providers in Asia are delivering best clinical outcomes with maximum patient satisfaction, combining innovation and compassion to achieve service excellence.
2020 Online Event Key Themes Include:
Transforming the Healthcare Business and Organisational Culture to Enhance Patient Experience
Harnessing Data,
Analytics, and Artificial
Intelligence (AI) in
Healthcare
Analytics, and Artificial
Intelligence (AI) in
Healthcare
Improving Patient
Outcomes with Empathy,
Compassion and
Behavioural Science
Outcomes with Empathy,
Compassion and
Behavioural Science
Pandemic Preparedness
and Patient Experience
in Times of Crisis
and Patient Experience
in Times of Crisis
2020 SPEAKERS include:
Aman Kapil Butta
Medical Director, Global – Respiratory CEP
GSK
Carolyn Hall
Global Head of Patient Access Innovation
Biocon
Irene Chan
Director, Office of Patient Experience and Office of Strategy Management
KK Women's & Children's Hospital
David Thomas Boucher
Chief Business Transformation Officer
Bumrungrad International Hospital Thailand
Dennis Joseph
Quality Director
Royale Hayat Hospital Kuwait
Dennis Teng
Immunology Gastro Medical Director
AbbVie
Fazli Shuib Mohd
Head of Pharmacy
Franco Vietnam Hospital Vietnam
Joyce Nazario
Assistant Vice President and Head Patient Experience Group
St. Luke's Medical Center
John Masud Parvez
Founder and President
Health Revolution
Maryline Marquet
Vice President, Operations
APAC Medical Technology Association
Mitra Monojit
Facility Director
Franco Vietnam Hospital Vietnam
Shailendra Bajpai
Global Head of Disease Management and Key Stakeholder Engagement, China & Emerging Markets- Diabetes and Cardio-vascular
Sanofi
Shila Das
Director of Clinical and Medical Education
Lutronic
Vincent Tan
Medical Director
Ego Medical Holdings
Who You Will Meet?
SENIOR HEALTHCARE EXECUTIVES INVOLVED IN:
Patient Experience/ Customer Experience
Quality Services/Quality Improvements
Patient Engagement/Patient Advocacy
Strategy/Transformation/Innovation
Patient Services/Patient Care
Operations/Process Excellence
Nursing
Medical Directors/Medical Affairs
In Partnership With :
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