• From stalled to scalable: why financial crime technology implementations fail to deliver after go-live
• Bridging the gap between system capability and how teams actually operate day-to-day
• Failure points in practice: over-customisation, data readiness, and the gap between vendor promises and operational reality
• Making risk assessment dynamic: moving from periodic reviews to continuous, intelligence-driven evaluation
• Learning beyond your own data: how cross-institutional intelligence can accelerate detection and close blind spots
Panellists:
Katie Lourey, Head of Risk and Compliance, Gold Bullion Australia Group
Marlene Sadhai, Senior Manager Enterprise Financial Crime, AwareSuper
Lloyd Koong, General Manager, ANZ, Tookitaki