Agenda Day 2
Opening
8:50 am - 9:00 am
Chairperson's Opening Remark
Andreas Chai -
Associate Professor,
Griffith University
AML, KYC & Risk Operations: Strengthening Core Capabilities Under Pressure
9:00 am - 9:30 am
PANEL DISCUSSION: From Manual to Managed: Accelerating the Shift to Intelligent AML Operations
Siddhant Sahai -
Financial Crime Compliance SME - FCC Transformation & Line 2 FCC,
Suncorp
Chethana Goestiawan - Head of AML, CTF and Fraud Risk Steward-Personal Bank and USBank, NAB
Zachary Lu - Head of AML, Regional Director of Compliance and Financial Crime Compliance for, Interactive Brokers
Zachary Lu
Head of AML, Regional Director of Compliance and Financial Crime Compliance forInteractive Brokers
9:30 am - 10:00 am
KYC Isn’t Broken — Your Operating Model Is: Fixing Friction, Cost and Coverage at Scale
10:00 am - 10:30 am
PANEL DISCUSSION: From Capability to Control: Making Financial Crime Technology Actually Work
10:30 am - 11:00 am
Delivering Real Value from AML Technology: Cutting Through Complexity to Achieve Measurable Outcomes
Break
11:00 am - 11:30 am
Morning Recharge in the Expo
Fuel up, connect, and explore—your chance to grab a coffee, meet solution partners, and spark new conversations across the Australian Financial Crime community.
Incident, Response, Escalation & Internal Readiness
11:30 am - 12:00 pm
Proving You Did Everything Right: Building an Audit-Ready Trail Before the Regulator Asks
Robert Colquhoun -
Chief Operating Officer and Head of Tax and AML,
Australian Financial Market Association
- Capturing decisions, actions and rationale in real time—not after the fact
- Designing systems and workflows that support defensible audit trails
- Aligning operational response documentation with regulatory expectations
- Turning post-incident reviews into control and process improvements
Robert Colquhoun
Chief Operating Officer and Head of Tax and AMLAustralian Financial Market Association
12:00 pm - 12:30 pm
PANEL DISCUSSION: Playbooks Under Pressure: What Should Be Automated, What Must Be Escalated
Daniel Corrente -
Senior Financial Crime Specialist,
Police Bank
12:30 pm - 1:00 pm
PANEL DISCUSSION: Mobilising the Right People Fast: The Operational Design of Cross-Functional Incident Teams
Sharjeel Butt -
Head of Risk & Compliance,
Unity Bank
Break
1:00 pm - 2:00 pm
Networking Lunch
Join us in the expo hall for a relaxed networking lunch with the full AFC community—connect with peers, explore the exhibition, and recharge for the afternoon ahead. For invited guests, exclusive VIP lunches will run concurrently—bringing senior leaders and select partners together for high-impact conversations in a more intimate setting.
Problem-Solving Labs: Real Scenarios, Real Pressure. Real Solutions
Problem Solving Lab
2:00 pm - 3:30 pm A Coordinated Scam Attack Is Moving Across Banking, Telco and Social Channels – What’s Your First Move?Problem Solving Lab B
2:00 pm - 3:30 pm A Regulator Has Flagged Inconsistent Suspicious Matter Reporting Across Your Business UnitsProblem Solving Lab C
2:00 pm - 3:30 pm Your Real-Time Transaction Monitoring System Just Missed a $20M FraudProblem Solving Lab D
2:00 pm - 3:30 pm Your Board Demands a 90-Day Plan to Reduce Financial Crime Costs by 20%A high-intensity, small-group format where participants work through real-world financial crime scenarios under time pressure. Guided by expert facilitators, these labs push teams to think critically, collaborate fast, and develop actionable solutions—mirroring the urgency and complexity of live investigations and compliance challenges.
