Duncan Mackay

Deputy General Counsel & Chief Compliance Officer Eversource Energy

Duncan McKay is Deputy General Counsel and Chief Compliance Officer at Eversource Energy (NYSE: ES), a Fortune 500 energy company serving more than 4.6 million customers across New England. With nearly 30 years at Eversource, Duncan has held progressively senior leadership roles advising executive management and the Board on complex legal, regulatory and enterprise risk matters. As Chief Compliance Officer, he oversees the company's enterprise-wide compliance programme, working closely with Enterprise Risk Management, Internal Audit and senior leadership to identify and mitigate risk while supporting business objectives. A recognised leader in dispute prevention and alternative dispute resolution, Duncan has championed early case evaluation, strategic ADR and dispute-prevention clauses to reduce costs and protect business relationships. His contributions have earned him the 2025 Chuck Newman Award from ACR-GNY and the 2025 James P. Groton Award for Outstanding Leadership in Dispute Prevention from CPR. He is also active across the ADR community, including leadership roles with CPR, AAA-ICDR and ACC, and helped establish ACC's first ADR Subcommittee in 2025.

Day 2 Agenda

9:15 AM PANEL DISCUSSION: ALL HANDS ON DECK: BUILDING THE CYBER INCIDENT RESPONSE PLAYBOOK

When a cyber incident hits, the first hours and days are critical. Legal must move quickly to coordinate the internal response, shape the external narrative and protect the organization's position with regulators, customers and the market. Immediate decisions around investigation scoping, internal escalation, notifications and media engagement can determine the level of trust retained, the scale of litigation and enforcement exposure, and the long-term impact on reputation. A clear response framework that integrates legal, PR, information security and executive leadership is now essential to managing a cyber incident from the moment it is detected.

Coordinate the response by examining how legal, security, communications, and executive teams align during the critical first hours of cyber incident
Protect stakeholder trust by exploring how organizations can shape clear, credible communications with regulators, customers, employees, and the wider market
Strengthen preparedness by identifying the essential playbooks, tools, and decision frameworks needed to respond quickly and consistently

Check out the incredible speaker line-up to see who will be joining Duncan.

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