Jeff is the Chief Compliance and Ethics Officer of Prudential Financial, Inc. He is responsible for overseeing the company’s global compliance organization and the company’s global business ethics efforts. Prior to this role, Jeff held several positions within Law, Compliance, Business Ethics & External Affairs including Chief Legal Officer, Global Technology and Operations and head of LCBE Services, Chief Legal Officer of Prudential’s Marketing Office and Group Insurance, head of Technology Law, and Chief Operations Officer for LCBE, where he was responsible for managing the department’s operations functions. Jeff has over 30 years of legal and compliance experience in the financial services industry and has expertise in regulatory matters, complex information technology and business process outsourcing transactions, and Law and Compliance strategy and operations. Before joining Prudential in 1997, Jeff was in private practice. Jeff holds a Bachelor of Science degree in Economics from Cornell University and a Juris Doctor degree from New York Law School.
Legal and compliance teams rely heavily on technology partners, but many under-leverage the support, expertise, and training their vendors can offer. This panel will unpack how to build high-value vendor relationships, from knowing what you can reasonably ask for to accessing and operationalizing vendor-provided educational resources. The session will explore how to systemize the flow of knowledge from vendor to internal teams, including models such as AI “champions,” structured onboarding programs, and scalable training pathways. Attendees will leave with practical strategies to ensure their vendors are true partners in adoption and long-term success.
- Learn what legal teams should expect (and request) from vendors, including training, documentation, integration guidance, success metrics, and ongoing education
- Home in on how to build repeatable processes that move vendor expertise into workflows and team-wide competence
- Determine the benefits of appointing internal champions and creating clear escalation paths for questions and continued learning
Check out the incredible speaker line-up to see who will be joining Jeff.
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