Kim Wolfe

SVP – CAO for Legal State Street Bank

Kim Wolfe is a Managing Director who leads the Legal Business Solutions team at Wells Fargo. In her career, Kim has held a variety of roles across Operations, Finance, Credit, COO, and Legal always with a focus on building or improving teams and functions. Her passion for people, processes and technology was ignited in college where she studied Quantitative Analysis and later went on to earn an MBA from the Wharton School of Business. Kim lives in New Jersey with her husband and the two youngest of their six children. Outside of work, Kim nurtures her entrepreneurial spirit by helping her husband run his culinary ventures. She also loves discovering the intriguing victories, struggles and scandals of her ancestors through genealogy research.

Agenda Day 2

9:15 AM PRESENTATION: CALCULATING THE NEXT MOVE - HOW TO REDEFINE LEGAL IMPACT IN THE AGENTIC AI ERA

Leveraging AI successfully remains tricky within legal departments. So, what of measuring its impact? Traditional legal efficiency models have historically helped lawyers understand the value of their work and articulate real ROI to management and the board, albeit with its fair share of challenges. Throw AI into the mix, and suddenly it becomes a lot more complex – this session will examine how generative and agentic AI are upending traditional models and give you the tools to begin to build the metrics you need to understand its weight and prepare your organisation for transformation.

- Discuss why traditional KPIs and efficiency models like Six Sigma fall short in a legal environment driven by AI, and what can replace them when outputs are intangible and variable (such as enhanced decision-making)
- Explore the impact of a workforce populated by both humans and AI agents, and how to find metrics that can measure both succinctly and efficiently
- Delve into the importance of “measuring the right stuff”, and how you can take note of the “before” so that your “after” outcomes can be developed and improved upon

Check out the incredible speaker line-up to see who will be joining Kim.

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