A transformative leader with over 20 years of experience in legal operations, process improvement, and technology implementation, I'm passionate about driving strategic change and maximizing efficiency within legal departments and beyond. As the VP of Professional Services at Mitratech, I have oversight for Implementation and Managed Services professionals delivering solutions that empower legal teams to embrace innovation, optimize workflows, and achieve peak performance. My leadership philosophy centers on fostering collaboration, promoting data-driven decision-making, and leveraging technology to unlock new possibilities. I'm adept at identifying opportunities for improvement, developing comprehensive strategies, and guiding teams through successful transformations. I'm a firm believer in the power of continuous improvement and the importance of aligning legal operations with broader business objectives. I leverage my Lean Six Sigma certification, my global and cross-functional perspective, and my extensive knowledge of legal operations best practices and metrics to design and implement solutions that enhance efficiency, communication, and collaboration across the legal ecosystem. I'm eager to connect with fellow leaders, legal professionals, and technology enthusiasts who share my passion for innovation and driving positive change within the legal industry and beyond. Let's connect and explore how we can collaborate to shape the future of legal service delivery and operational excellence.