Leveraging AI successfully remains tricky within legal departments. So, what of measuring its impact? Traditional legal efficiency models have historically helped lawyers understand the value of their work and articulate real ROI to management and the board, albeit with its fair share of challenges. Throw AI into the mix, and suddenly it becomes a lot more complex – this session will examine how generative and agentic AI are upending traditional models and give you the tools to begin to build the metrics you need to understand its weight and prepare your organisation for transformation.
- Discuss why traditional KPIs and efficiency models like Six Sigma fall short in a legal environment driven by AI, and what can replace them when outputs are intangible and variable (such as enhanced decision-making)
- Explore the impact of a workforce populated by both humans and AI agents, and how to find metrics that can measure both succinctly and efficiently
- Delve into the importance of “measuring the right stuff”, and how you can take note of the “before” so that your “after” outcomes can be developed and improved upon
Check out the incredible speaker line-up to see who will be joining Matt.
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