As a seasoned sales executive with over 20 years of experience, Suzanna O’Donohue serves as the Vice President of Sales at LexisNexis, a leading global technology firm. With a proven track record of driving revenue growth, building high-performance sales teams, and forging strategic partnerships, Suzanna is dedicated to accelerating market expansion and delivering customer-centric solutions. Throughout her career, Suzanna has successfully led large-scale sales teams, implemented data-driven sales strategies, and cultivated relationships with key stakeholders across the legal industry. Passionate about innovation and leadership, Suzanna fosters a culture of collaboration, accountability, and continuous improvement. She received a Bachelor of Science from the University of Bridgeport and a Master of Science in Counseling Psychology from Pace University. She lives in Sleepy Hollow, NY with her husband, and has three grown children.
Legal and compliance teams rely heavily on technology partners, but many under-leverage the support, expertise, and training their vendors can offer. This panel will unpack how to build high-value vendor relationships, from knowing what you can reasonably ask for to accessing and operationalizing vendor-provided educational resources. The session will explore how to systemize the flow of knowledge from vendor to internal teams, including models such as AI “champions,” structured onboarding programs, and scalable training pathways. Attendees will leave with practical strategies to ensure their vendors are true partners in adoption and long-term success.
- Learn what legal teams should expect (and request) from vendors, including training, documentation, integration guidance, success metrics, and ongoing education
- Home in on how to build repeatable processes that move vendor expertise into workflows and team-wide competence
- Determine the benefits of appointing internal champions and creating clear escalation paths for questions and continued learning
Check out the incredible speaker line-up to see who will be joining Suzanna.
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