Charles Schaefer

Charles Schaefer

Head of Product Strategy Hex
Charles Schaefer

Charles Schaefer is the Head of Product Strategy at Hex, the world's best platform for agentic data analytics. Prior to joining Hex, Charles led strategy for analytics products at Salesforce, including Tableau, CRM Analytics, and Tableau Next. A data industry veteran of 15 years, Charles led sales and marketing teams for Tableau prior to the acquisition by Salesforce. Charles began his career as a data analyst at Seattle-based startup Onvia. He lives in Brooklyn, New York.

Main Day 1 - Wednesday 21st January

2:00 PM Presentation – Under the Hood of The World's Most Advanced AI Data Agent

Go under the hood of what it takes to build an AI agent that can actually do real-world data analysis. Hex CEO and co-founder Barry McCardel shares lessons learned from developing an analytics agent that works across technical and non-technical interfaces.

You’ll learn why common “data science agent” benchmarks often overstate real performance, and why analytics is harder than coding: questions are ambiguous, follow-ups branch endlessly, and results require judgment. We'll break down the core challenges that cause inaccuracies and the practical system design choices that can make agents reliable in production.

The session closes with a candid view on evaluation and governance for analytics agents, including why there’s no unit test for analytical truth—and why human-in-the-loop feedback and compounding organizational context are essential for trustworthy AI in data teams.

Check out the incredible speaker line-up to see who will be joining Charles.

Download The Latest Agenda