Australia's First Peer Led Digital Workplace Strategy Event
25 - 27 November, 2019
| Bayview Eden, Melbourne, VIC
Peta-Lee Benson
Head of Digital Workplace icare NSWPre-Conference Workshops: Monday, 25 November 2019
2:30 PM Enabling Extensive Stakeholder Engagement Through Ongoing Delivery Of A Digital Workplace
It’s now clear that implementing the latest user-centric solutions doesn’t start or end with delivery; employee engagement is something that must be effectively managed in order to promote responsive adoption of current and future digital assets. As part of this, one strategy to boost user engagement and ensure adoption is to start with end user-led design and engagement.
This workshop will highlight the power of engaged communities of practice to solve adoption pain points, and leave the one-size-fits-all approach behind.
Who should attend?
If you are responsible for driving workplace technology strategy or promoting new levels of employee adoption, this workshop is designed to help work through the concepts and principles vital to enshrining user experience and high adoption rates at the heart of a successful and continuous digital workplace strategy.
Key Benefits and Takeaways:
- Design & User Experience: allow employees access to a digital workplace that fits their daytoday needs and interest
- Utilising technology and systems already in place to layer adoption, and coordinate with IT to get the value out of investments
- Securing executive buy-in to divert focus from the external customer, to the internal customer, and how this benefits the entire value chain
- Promoting technology training to fit working styles, more self- service, and ensuring learning and adoption strategies come hand in hand with end user computing
Conference Day One: Tuesday, 26 November 2019
9:40 AM How icare Is Maximising Adoption Rates Of End- User Technology With 76% Microsoft Teams Utilisation
Communicating accurate insights into colleague experience is maximising the value IT is able to extract out of workspace investment. icare is building up new levels of adoption by tweaking the configuration of current technology, future innovation, and roadmaps in response to internal experience outcomes. In this session Peta-Lee will articulate:
- Enhancing adoption levels through blended learning styles of approach and technology training including an evolving self- service to complement end user computing
- Building a comprehensive end-to-end roadmap that incorporates all the Digital Workplace experience with a strategic outcome in mind with each initiative.
- Implementing a dedicated future roadmap with a step change approach that allows the workforce to have a stake in strategy, whilst making sure that ‘relevance to the user’ dictates digital workplace features
- icare’s tech-insider community of practice for a positive culture of people embracing technology
Check out the incredible speaker line-up to see who will be joining Peta-Lee.
Download The Latest Agenda
