Maximising Field Service Effectiveness, Customer Satisfaction and Proactive Maintenance
September 24 - 27, 2024
| Singapore
Maximising Field Service Effectiveness, Customer Satisfaction and Proactive Maintenance
With rapid market demands and technological advancements, field services play a vital role across different industries such as telecommunications, manufacturing and many more. Furthermore, field services are of growing importance especially in Asia, with its market projected to reach nearly USD $30 billion by the year 2030.
At the same time, companies and industries are faced with multifaceted challenges such as high turnover and low retention rates, widening skill gaps and complex customer demands. Now more than ever, industry leaders in Asia are emphasising on the need to balance the blend of manpower and technology – to increase productivity and efficiency, reduce costs and ensure customer satisfaction.
Field Service Management Asia 2024 gathers industry leaders from field service, operations, field maintenance and more to explore best practices in maximising field service effectiveness, customer satisfaction, proactive maintenance and value.
Key Themes
Streamlining Backend and On-site Service Operations
Leveraging Data-Driven Approaches to Optimise Field Service Productivity and Efficiency
Designing Strategic Frameworks to Ensure Customer Satisfaction and Retention
Harnessing Advanced Technologies in Transforming Field Service Delivery
Shifting from Reactive to Proactive to Predictive Service
Who will be at FSM Asia 2024?
Field Service Management Asia is designed for the following leaders across all industries & enterprises with field service operations in Asia.
Chiefs, Directors, Heads, VPs of:
Field Services
Improves the efficiency of field service teams by optimizing scheduling, route planning, and resource allocation.
Assets / Infrastructure
Proactive maintenance of assets and infrastructure by scheduling regular inspections, identifying potential issues early, and optimizing maintenance schedules.
Field Operations
Streamline workflows, reduces manual tasks, and provides real-time data, leading to increased productivity in field operations.
Operations
Better utilization of resources such as personnel, equipment, and vehicles by optimizing their deployment and maintenance schedules.
Supply Chain
Optimize routes and schedules for faster order fulfillment reducing lead times and costs. Gain visibility into the entire supply chain, allowing better coordination between activities
Logistics / Warehouse
Integrate with inventory management tools to track and manage inventory levels in real time, improving accuracy and reducing stockouts or overstock situations.
Why Attend
Network and Connect with Peers, Technology Providers and Thought Leaders
Future-Proof your Field Service Business Model for Sustainable Growth
Embrace Digital Transformation to Connect the Dots and Unlock Operational Efficiencies Like Never Before
Generate New Revenue Streams from Field Services and Operations
Leave Equipped with Actionable Strategies to Transform your Field Service Model
Check out our Sister Event in Australia!
Field Services Management Australia will also be taking place on 26 - 28 August 2024, in Sydney, Australia.
With 50+ speakers from industry leading companies, FSM Australia 2024 is your best opportunity to learn from your competitors and develop key strategies that will help you have a transformative impact on your organization.
In Partnership With :
QUESTIONS?
Contact us via email at enquiry@iqpc.com.sg.
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