Balakrishna Mekala is a seasoned services leaders in healthcare industry with 17+ years of experience spanning across medical products lifecycle in service domain covering service design, development, operations and commercial functions in international settings (India, Europe, China and ASEAN). He is very passionate about customer experience and lead various initiatives involving technology inclusion, process optimizations and empowering front line service engineers to drive service excellence. He believes Service is Science as Sales is an Art.
Understand The Vitality of Cultivating a Nurturing Workplace. Explore How To Maintain Knowledge and For The New Generation and How Recognition and Growth Opportunities Can Bolster Retention
Delve into Enhancing Service Delivery through Real-Time Collaboration, Digital Tools, and Aligned Metrics. Foster Synergy between On-Field and Backend Operations Teams
Check out the incredible speaker line-up to see who will be joining Balakrishna.
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