Darshan Naokhare

Head of Engineering - Field Systems, Networks Services BT Group

I lead engineering for the Field applications of Networks and Business unit. Along with this I also lead Operational excellence through AIOps/SRE practice, Security for Fixed Networks. Total 18 years of IT Industry experience in developing highly scalable, service-oriented Enterprise systems. Currently responsible for devising a Digital transformation strategy for Field engineers, starting from developing a comprehensive business case, defining the high-level architecture, overseeing the development process, and ultimately delivering the final solution. This transformation significantly boosted the efficiency of BT's workforce resulting in savings for the business.

Main Conference Day 1

4:30 PM Buy or Build – Choosing the Right Approach for Field Operations

Explore and Assess The Different Factors of Having In-house Developments vs Outsourcing Readily Available Platforms. Find out the optimal approach across different industries.  

  • Discussing through cost, time-to-market, scalability and flexibility 
  • Understanding which is the best approach across industries  
  • Identifying proper risk management and decision-making 

Main Conference Day 2

4:20 PM Panel Discussion: Achieving Growth through Predictive Maintenance, Proactive Service and Data Analytics

Unfold The Impacts of Data Analytics and Discuss The Transformation from Reactive Services to Predictive Services, Leading To Enhanced Efficiency and Proactive Problem-Solving 

  • Utilising data analytics and insights to address issues for customers before they even know it 
  • Delivering proactive service actively partnering with customers in their maintenance needs 
  • Exploring preventive maintenance programs that reduce downtime and generate recurring revenue


Check out the incredible speaker line-up to see who will be joining Darshan.

Download The Latest Agenda