Vishal comes with an experience of heading various functions (Operational Excellence, Service management, Infra, BPO & Project management) on global projects in ATM/Service Management, Remote Infrastructure Management, & various levels of IT related support with renowned giants like OKI India, HCL, Diebold Nixdorf, SITEL, Sutherland, Airtel & Nokia. Currently he is leading the Services teams (Field, Remote support & Account management teams) in OKI India Pvt Ltd. He has exposure of engaging with affluence customers from various industry verticals such as Manufacturing, Hi-Tech, Oil & Gas, Energy & Utilities, Retail & CPG and BFSI. Vishal is tech graduate & is IIM Alumni, Certified in Six Sigma Blackbelt, ISO 9001 & ISO 27001 Auditor, Prince 2 Practioner & ITIL .
For field services and operations, connectivity is one of the main challenges. Hear from the Head of Services of OKI on tackling the challenge of field workers travelling to rural and remote areas for their products:
Structured to maximise audience interaction and participation, our specially curated IDGs focuses on different industry challenges. Each session allows you to zone-in and focus on the topics that matter most to you, providing an opportunity for you to not only learn from your peers first-hand but share your challenges actively as well.
Roundtable A:
Automating Field Service Operations to Improve Efficiency
Roundtable B:
Integrating Technology for Predictive Service Success
Roundtable C:
Unlocking the Power of AI for Speed and Accuracy in Field Service Operations
Roundtable D:
Connecting Teams in the Field
Roundtable E:
Managing a Next-Generation Field Service Workforce
Roundtable F:
Evaluating how Data and Insights can Transform Field Service Management
Check out the incredible speaker line-up to see who will be joining Vishal.
Download The Latest Agenda