FROM SUPPORTING TO STRATEGY:
ENGINEERING THE NEXT-GEN LEGAL DEPARTMENT

2025 Sponsor Opportunities

REQUEST AN INVITATION

Caroline Graham

Head of Legal Operations and Transformation Howden

Caroline joined Howden’s Legal team in May 2025. Prior to Howden Caroline was a Director in PwC’s NewLaw team, delivering legal transformation and consulting to financial services clients. Prior to that she spent 15 years in-house at Barclays in a variety of change and operations roles in the UK and India. This included five years in the Barclays legal function managing the bank’s law firm panel and external legal budget, and leading large legal business, technology and regulatory programmes including Brexit and Libor.

Agenda Day 1

4:40 PM PANEL DISCUSSION: THE CONFIDENT CONNECTOR – TRUST, CHANGE, AND LEADERSHIP IN LEGAL OPERATIONS

Legal ops professionals are often the linchpin between ambitious transformation and operational reality. In environments where uncertainty and hype swirl – especially around tech – it’s easy to lose sight of one’s strategic purpose. Whether you’re assembling a new team or embedding tools across departments, success comes from building a people-first strategy and cultivating legal operations as a trusted internal service. It is time to reconnect with your “why,” manage cross-team expectations and lead change initiatives with clarity and courage.

• Learn to build change initiatives from a place of self-trust, not trend-chasing

• Explore strategies to manage expectations with empathy and connect business needs with legal capacity realistically

• Position legal ops as a strategic partner that connects dots, balances ambition with execution, and enables confident decision-making

Check out the incredible speaker line-up to see who will be joining Caroline.

Download The Latest Agenda

In Partnership With:

QUESTIONS?