FROM SUPPORTING TO STRATEGY:
ENGINEERING THE NEXT-GEN LEGAL DEPARTMENT

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Dean Nash

COO (Legal) Santander

Agenda Day 1

4:05 PM THINK TANK (INTERMEDIATE): ALL OVER THE WORLD – THE CHALLENGES AND OPPORTUNITIES OF A GLOBAL LEGAL OPERATIONS TEAM

When managing global functions, choosing the right model of local vs global (or glocal!) in processes, standards, teams, and technologies is a highly complex and strategic decision. Whether you're managing cross-border teams or simply trying to align tools and processes across departments in the same building, achieving consistency without sacrificing flexibility is a big challenge. This session will explore the models in how to think about this challenge and practical steps to implement transformation at a global level – from navigating regional nuances, aligning stakeholders with varying priorities, and ensuring your tech stack works cohesively – even when your teams don’t share a time zone or a floor.

Explore strategies to balance global standards with local flexibility across teams and jurisdictions
Learn how to create alignment between disconnected tools and workflows without over-engineering
Delve into managing communication and stakeholder engagement in fragmented or hybrid environments

Check out the incredible speaker line-up to see who will be joining Dean.

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