28 - 30 October, 2019
| Sir Stamford Circular Quay, Sydney, NSW
Vinita Ramtri
Head of Controls Automation Barclays UK (KEYNOTE)Pre Conference Workshops: Monday, 28th October 2019
9:00 AM Workshop A: Creating An Accountable, Lean And Resilient Risk Organization By Re-Designing Team Roles, Processes And Controls Around Customer Journeys And Outcomes
At large organizations, non financial risk management challenges are typical – low visibility of risk across the 3 lines of defence, duplication of processes and reduced accountability. With customers gaining visibility into an organization’s use and management of their data and empowering them to switch providers on whim, threats like system outages, cyber attacks and data breaches need to be handled meticulously and there’s no place to for the leadership team to hide should they materialize!
In this workshop, Vinita takes you through a new way of thinking and structuring of risk teams and processes at Barclays UK to offer your business the best of breed approaches that can help you prevent and in the unfortunate instance, effectively respond to such risks. By tying the risk team’s set up to cater to customer journeys, she has created a foundation for non risk management that can now be incrementally matured through control automation and innovative technologies.
Expected Outcomes:
- Reduces customer risk and improved business resilience to a complex, digital risk environment
- Improved quality and consistency of customer experience
- Reduced duplication of risk processes
- Unified accountability, ownership and understanding of risk across the three lines of defence
Key Takeaways:
- Effective use of process, risk and controls to manage increasing stakeholder expectations
- Embed process culture and process awareness across the organization
- The value of lean and end-to-end thinking in driving better outcomes and increased efficiency
- Encouraging process ownership, transparency and completeness such as hand-off points between processes
- Moving from a siloed risk management to embedding a culture of risk awareness across the organisation
- Using controls effectively to drive better customer outcomes while managing risk
- Sharing ways to think around how to connect processes and customer journeys
- Leverage structured thinking, simplified taxonomy and technology to better manage increasing expectations
Facilitator:
Conference Day One: Tuesday, 29th October 2019
9:00 AM Barclays UK Case Study: Managing Increasing Stakeholder And Regulatory Expectations Through Effective Risk Articulation, Controls Automation And Data Driven Reporting
While innovation budgets and resources keep growing, risk management is finding it increasingly challenging to cope with the slew of new regulations, an emerging bag of new risk profiles and falling customer trust. How does a risk leader achieve their objectives in such an environment with limited resources and increasing workloads? In this session, Vinita talks to her journey at Barclays Bank in how technology is able to enhance and improve risk outcomes to complement rather than slow down business innovation.
- Embedding and articulating risk culture and awareness across leadership and operational leaders
- Defining KRIs and controls that bring standardization and accountability at scale
- Leveraging data, simplified taxonomy and reporting to improve regulator expectation management
Check out the incredible speaker line-up to see who will be joining Vinita.
Download The Latest Agenda
